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Sai Rock Hotel – reviews, photos

New Mombasa-Malindi Rd, Mombasa 80100, Kenya
Hotel amenities
Sai Rock Hotel
Sai Rock Hotel
Sai Rock Hotel
Sai Rock Hotel
Sai Rock Hotel
Sai Rock Hotel
Ranked #20 of 27 hotels in Mombasa
3.0 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    2
    4
    2
    2
    7
Date Rating
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
“Sai Rock: Pride Inn without the pride”
1 of 5 stars Reviewed 30 December 2011

I will be frank and fair. I have to declare that I have stayed at Sai Rock in the past when it was managed by the owner and loved it. But it seems with the new Pride Inn management all has gone down the drain. Its like pride inn without pride.

From outright staff who seem either incompetent or thoroughly demotivated to buildings that show signs of lack of maintenance. Poor selection of food, unkept gardens and water sports centre, safes the rooms that are not working, damages wcs, tv that has only one channel - citizen. All the signs of terrible and up hazard cost cutting not cost control.

At this rate, Sai Rock, in a few months would just be nothing but a highly priced damp. Very poor value for money. For the same amount, you can get better value at Mombasa Beach Hotel and for a few more dollars get amazing value at Voyager. I have been a repeat customer many times over but I'm now voting with my feet until Sai Rock gets its act together.

  • Stayed December 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask M-for-mbevi about Sai Rock Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nairobi, Kenya
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Good!”
4 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

we visited around June, right before the peak season. The food was great! love the fact that I could just walk out into the beach whenever i wanted never mind that they already have swimming pools.

The AC in my room was broken so the heat was almost unbearable.

  • Stayed June 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Winki C about Sai Rock Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nairobi
1 review
2 helpful votes 2 helpful votes
“never will i ever go there”
2 of 5 stars Reviewed 3 October 2011
2
people found this review helpful

rude receptionists.....they actually forgot to pick us at the airport (can u blv this!!!!)2nd we had to change room twice cause the two rooms were unmaintained 3rd their barman wouldn`t a martini cocktail for me....for the 2 nights i spent there was so disappointing!!!!!!!!!!!!!

  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask alice w about Sai Rock Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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spain
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Rude”
1 of 5 stars Reviewed 2 October 2011
4
people found this review helpful

I went to this hotel to ask for the rooms, and my husband stayed in car with our son, because iam local, the security blocked me off and said i was not allowed in, when i asked why, he said, they dont entertain local ladies, i told him...i was there with my husband and, iam a woman...who is married...( until i said to a white man) then he said that fine then..i was very upset...when i asked at the reception for the room, they told me..there are no rooms...when i asked another person, she said, yes they have lots of rooms but they wont let me pay for it since i was black lady...i understand maybe they have problems with girls a bout..but i dont think, that was the way to tackle the situation.when my husband went to ask for the room, they said yes..he told them, just what he thought of them, speak of being discriminated in your onw country with your own peopl...

Room Tip: They are rude and they discriminate local residents.
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  • Stayed February 2011, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by spaintracyp for Mombasa
Ask spaintracyp about Sai Rock Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“DON'T STAY HERE!! GO TO WHITE SANDS!”
1 of 5 stars Reviewed 8 April 2011
1
person found this review helpful

I stayed here for business and often enough work picks a good place for us. Unfortunately, this hotel isn't below par when it comes to certain things. I do understand it's a developing country, but after talking to the locals here - this place is a ripoff. I didnt have sheets on my first night and just slept over the bed cover.

They charge $300 shillings for internet when the website states $200 - so the hotel like to skim off the top. But that's even if you get an access code to get on the internet. The chances are low when it's the beginning of the week. Also you have to stay in the lobby on the gross stinky sofas to surf the web. There's no internet access in your rooms!!

The wait staff are friendly however they never remember if you paid them. I had 2 wait staff people harass me about services I already paid for the NEXT DAY!

There's construction going on in the main part of the hotel so be prepared to be woken up at 7 AM.

The food is awesome though - they have a real chinese chef in the back and so dinner was totally worth it. If I come back, I would not stay here though....There are too many complications on top of traveling in the developing country - there's no need to over complicate arrangements with a crappy hotel.

Room Tip: Go to white sand hotel!
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  • Stayed April 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask global_trekkerNYC about Sai Rock Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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