The basics of the hotel are in place: the rooms are clean and reasonably comfortable, the staff are helpful (when asked), and nearby there are a few good dining options.
However, given the competition next door (the Sankara Hotel http://www.sankara.com/) I wonder why the hotel does not make more of an effort, especially on the food front. Unless you are desperate, I strongly suggest you eat any of the nearby restaurants (using the TripAdvisor reviews to guide you) rather than eat at the hotel. The breakfast food, apart from the fresh fruit, was greasy and unappetizing. The bar food, which was mainly hamburgers, was tasteless and greasy (avoid the chips at all costs).
On a positive note, the fitness centre located on the hotel grounds is excellent, which is the main reason I have rated the hotel ‘average’ and not ‘poor’
- Jacaranda Hotel Nairobi
