Being a frequent member of Southern Sun Hotels group, this hotel recognises me very well from my booking and at check in, they give very welcoming word and you feel you came back. There has been a change in the ownership and I feel the quality of their service is improving. Now you have WIFI for free (previously not). I like the room, traditional colonial style but spacy enough, however being a nice place, they often have events during night time on garden, which may disturb you if you need to work at room or need sleep earlier. Breakfast is superb and I appreciate newspaper service every morning.

We stayed here for 2 nights in December 2011 when the hotel was nearly full. The location in Westlands is decent enough and less than 30 minutes from the airport. Not sure that there is much to walk to in the immediate area so it feels a bit like you are in an oasis except when leaving in a vehicle. It is a 5/10 minute taxi ride to the city centre.

The staff are great - friendly, helpful and not too pushy. We booked 2 rooms and needed one of them to be changed to a twin, which they arranged immediately on check in despite the hotel being full. The rooms themselves are quite spacious, and the bathrooms clean. Few mod cons and an old style TV.

Tried the gym, which is well equipped, but was a bit concerned about mosquitos as all the windows are left open at night, although didn't actually see many. Had the hotel buffet breakfast which was lovely, but didn't have an evening meal there - we used the adjacent 'Spur' steakhouse which was pretty good.

For us it was more than just a motel, and had some character, which was a nice way to start our safari trip.

This hotel is quite a long way from the airport, which is made worse by the horrendous Nairobi traffic. It is an old two storey colonial building behind a high wall. Security is high and check in was very quick and efficient. Ample friendly porters for baggage handling and explaining your room facilities. We had two visits for one night each - before and after our Kenyan safaris. Pretty, well maintained grounds, two restaurants/bars and a very large pool. The pool restaurant has a la carte and buffet dinner. A la carte service was very slow and the food mediocre - should have had the buffet which looked very popular. We expected better for the price. Lunch time service was also very slow. Their breakfasts, however, made up for it,lots of food, plenty of choice.We had two different rooms, average size, clean and adequately furnished.Good short stay hotel, with friendly staff/good service except in the restaurant.

The grounds of this renovated Holiday Inn are phenominal!!! Lush gardens, cactus trees are surrounded by the outer walls... the hotel rooms are within, only 2 stories tall, which makes it more intimate that a highrise. Rooms are average, everything worked. 2 restaurants onsite for a bit of a variety. The outdoor buffet-style offered a few local dishes, and PLENTY of food...for a price.

Was part of our 'package', but the rates are quite 'dear'......expensive.

Was a good pick!