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New Pola Hotel Luxor – reviews, photos

3.0 of 5
Khalid Ben El Walid, Luxor 1868, Egypt
Hotel amenities
New Pola Hotel Luxor
Ranked #39 of 54 hotels in Luxor
3.0 of 5 stars 76 Reviews
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76 reviews from our community

    Trip type
Traveller rating
    18
    24
    12
    10
    12
Date Rating
Cirencester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Could do better”
3 of 5 stars Reviewed 10 March 2011

This hotel was only just about average. The room was clean but had an appalling view of a
building site. There was also never enough toilet roll which we had to ask for. We were offered a Nile view room but only if we paid 15 US dollars a day extra. We refused this. The breakfast was v dull and uninspired. Omelettes, rolls, instant coffee or teabags, sugary juice. No variety at all. However we had 3 lunches there and altho the service was quite slow the food was tasty and well prepared.The staff were polite and friendly but v underemployed as there were only about 20 guests in the hotel. The pool looked inviting but on closer inspection looked stagnant. The water was treated and by the time we left it looked a lot cleaner. I went in it twice and it was fine. Allowances have to be made because business is v slow after the
5 week shut down but the New Pola is near other hotels which we looked a lot more
inviting. Overall I would not return there I am sorry to say.

  • Stayed March 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Penzance, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
“Amazing value for money”
4 of 5 stars Reviewed 26 February 2011
1
person found this review helpful

We came from this after one night in The Gaddis Hotel down the road, compared to the Gaddis it is luxury, it may not be perfect, but we certainly enjoyed our holiday there.
Lovely roof terrace with a clean pool, sat there every morning in the mid winter sun before going off visiting the sites.
Our room was well cleaned, view of the Nile, nice little balcony.
The breakfast was not what British people would normally have, but hey this is North Africa! I always found something to eat.
I would recommend trying a few restaurants around Luxor, Maximes, Sufra etc. we never tried the food at the hotel in the evenings. Eating out is quite reasonable in Egypt (£5 - £6) and interesting.
Everywhere a short horse and carraige or Callesh ride - pay about £E10 - £E20, that's about £1 to £2 UK.
Don't miss the sail boat ride on the Nile for about £E60 or £E70.
Enjoy

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask richinpz about New Pola Hotel Luxor
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Scotland
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Please dont waste your money on this hell hole”
1 of 5 stars Reviewed 7 January 2011

I am a travel agent and have worked in hotels and resorts around the world. This place is the pitts. I have happily stayed in 2 * hotels expecting nothing other than a clean room and basic service.
Waiter spent more time groping my partner than working,
the staff try to sell you stuff all the time, always against the law and without the managers knowledge.
dont expect to get money back from bills- they hope you will forget
breakfast- I love foreign food but mashed potato for breakfast?

if you dont tip they get rude and angry- when my partner refused to tip afdter waiting an hour to get change the other guests were horrified when they saw how the waiter behaved.
the internet you pay for 24 hours but then the manager switches it off and demands more money.
other guests and us had items stolen from our room
filthy bathrooms

pool filthy. it was never cleaned

in the end we (as many others did) went and stayed elswhere. for £20 more you can get so much better.

  • Stayed December 2010, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Contributor
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Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Great location, nice food, good Mango juice”
4 of 5 stars Reviewed 27 November 2010
1
person found this review helpful

The hotel was only rated 3* but our room had a Fridge (great in those temperatures), TV, shower and bath. The hotel was clean and the rooms were cleaned well. The location was an easy walk from Luxor Temple and the sites.
Breakfast was plentiful though some time items ran out but you only had to ask the staff and they went for more. We ate there twice in the evening and also at lunch time. On each occasion the food was well cooked, tasty and good value.
There was a lot of noise until late at night with traffic, but I find it difficult there to believe there is anywhere this accessible without noise and you soon get used to it. Not all rooms have a Nile View and I think that only the top three floors on that side will be able to view the Nile. There was a pool area though with fantastice views and a far nicer breeze thn available on the balcony.
If you are looking for a cheap hotel in a good location for trips then we would recommend the New Pola.

  • Stayed November 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brussels, Belgium
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
“incredible price-quality, very good location”
4 of 5 stars Reviewed 20 November 2010
1
person found this review helpful

After having been 26 times in Egypt, this hotel is definitely my "best buy" notwithstanding some other comments I read here.

The cleaning team is constantly busy - I went several times with friends who were unanimously delighted

The owners are Coptic, good and decent people, and the Pola family is in the hotel business since a very long time.
They are really doing their best !

  • Stayed March 2010, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about New Pola Hotel Luxor

  • New Pola Luxor
  • Luxor New Pola Hotel
Address: Khalid Ben El Walid, Luxor 1868, Egypt
Price range (per night):* INR724 - 1,393

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