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New Pola Hotel Luxor – reviews, photos

3.0 of 5
Khalid Ben El Walid, Luxor 1868, Egypt
Hotel amenities
New Pola Hotel Luxor
Ranked #39 of 54 hotels in Luxor
3.0 of 5 stars 76 Reviews
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76 reviews from our community

    Trip type
Traveller rating
    18
    24
    12
    10
    12
Date Rating
Crawley, United Kingdom
Senior Contributor
34 reviews 34 reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Dreary”
2 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

Dreary reception, dreary, room, dreary service!
Having said that, the hotel was fairly empty in March/April 2011, but the reception desk remained unhelpful when we asked to change room.
Breakfast was okay - if you like mashed potato and salad and cheese and Egyptian 'ful' beans and bread. Actually I did, but it would have been nice if anyone had spoken to us.
Yes, the memory of it remains tired and dreary!

  • Stayed March 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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adelaide
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“nice room and view”
3 of 5 stars Reviewed 21 October 2011

We were very impressed by the quality of room and location of hotel. Outstanding. Staff were quite enthusiastic overall. On the other hand, breakfast was about worst I have experienced. Toast and coffee (surely a bare minimum) was difficult to obtain. How do you run out of instant coffee? Wifi was free but did not work... and don't let them talk you into buying their egyptian wine. Pool very heavily chlorinated but appeared to be very clean.

  • Stayed October 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Portsmouth, England, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Disgusting”
1 of 5 stars Reviewed 18 October 2011
2
people found this review helpful

Well what can we say. We arrived at this property on our honeymoon.The first thing you notice is the dark reception area and corridors that stinks of urine.Our first room overlooked a building site,had broken filthy bathroom.We asked for an upgrade and had to pay £75 CASH ONLY only to be given a dirty double room with broken bathroom which had pubic hairs all over the floor,broken air conditioning and broken safe!!The Pool on the rooftop had toilet paper in it and broken tiling. Needless to say we left immediately for another hotel. Please DO NOT GO HERE if you want to avoid upset.It's appalling to say the least.

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  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“Now also with safes and electronic door cards”
4 of 5 stars Reviewed 22 August 2011
2
people found this review helpful

The management continues to invest in the hotel.
As there are not many tourists now, breakfast has been sized down a bit.
Even in Maritime King's Island (former Mövenpick), not everything is available anymore on the menu card.
Many hotels in Luxor are now available for extremely good value.
Notwithstanding the heath of sometimes 43°, the air is dry and it's really feasable.
The ramadam in Luxor is like a big feast in the evening, and people are surprisingly friendly and less pushy than before the revolution.
At my opinion, nearby Joseph hotel is less pleasant than Pola, for many reasons.

  • Stayed August 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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St Helens, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“gone downhill”
1 of 5 stars Reviewed 19 July 2011

after staying at the pola for 5 or 6 years running i was very dissappointed with the standard this year and will not be returning! theyve lost our custom, breakfast consisted of stale bread and cheese , there was never any lighting on in the hotel or air conditioning in the dining room or reception , its gone really downhill

  • Stayed July 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about New Pola Hotel Luxor

  • New Pola Luxor
  • Luxor New Pola Hotel
Address: Khalid Ben El Walid, Luxor 1868, Egypt
Price range (per night):* INR724 - 1,393

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