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Hilton Luxor Resort & Spa – reviews, photos

5.0 of 5
P.O.Box 13 | New Karnak, Luxor 13, Egypt
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Hilton Luxor Resort & Spa
Ranked #1 of 54 hotels in Luxor
5.0 of 5 stars 304 Reviews
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304 reviews from our community

What travellers say about this hotel
  • Infinity pool(27)
  • Very good(23)
  • Best hotel(20)
  • Silk road(17)
  • Karnak temple(15)
  • West bank(14)
  • Deluxe room(13)
  • Pool area(12)
  • Free shuttle(10)
  • Breakfast buffet(9)
Traveller rating
    259
    37
    5
    2
    1
Only show reviews for Family (50) | Couples (178) | Business (10)
Date Rating
guernsey
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Come to savour this hotel.”
5 of 5 stars Reviewed 10 February 2012
3
people found this review helpful

This hotel is worldclass. The staff are fantastic and have gone the extra mile to be helpful and courteous. The facilities, especially the spa are first class. What a great pity there are so few visitors at the moment. Can't wait to come back. If you want to chill out with a bit of amazing culture thrown in then this is the place for you.

  • Stayed February 2012, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Buffyguern about Hilton Luxor Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christoph Schleissing, General Manager at Hilton Luxor Resort & Spa, responded to this review
11 February 2012
Dear Valued Customer,

Your fantastic remarks on the tripadvisor site about your recent holiday with us are highly appreciated, thank you very much.

Your expression that our resort is the first class made me very proud of our property and
will encourage our team members for the continuously strive for excellence and even further improve the unique service & products that we offer to our valued guests.

It will be our honour to host you and serve you once again in the near future during your next visit to “Your home away from Home” in Egypt.

Yours sincerely,

Christoph Schleissing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
“THE BEST HOTEL IN THE WORLD!!!”
5 of 5 stars Reviewed 6 February 2012
3
people found this review helpful

I was greeted at the hotel very warmly. I had all the food and drinks I can possibly consume. forget Dubai, Paris, New York, Tokyo, Toronto, London, this hotel has all you need. It has great spacious rooms, a very elegant swimming pool. and the best food I have ever had in my entire life. If I can go back in time to this hotel trust me I would. I mean i just can't forget the view ad the location looking over the historic and beautiful city of Luxor. Every single aspect of this hotel was amazing I have absolutely nothing bad to say. I recommend this hotel and I would definitely go back.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MaxWellerissocool29 about Hilton Luxor Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christoph Schleissing, General Manager at Hilton Luxor Resort & Spa, responded to this review
7 February 2012
Dear Valued Customer,

I highly appreciate your fantastic remarks you posted on the tripadvisor site about your recent stay at the Hilton Luxor Resort & Spa. Thank you so much for naming us the Best Hotel in the World. Our kitchen team under the guidance of our Executive Chef Shankar are delighted that you enjoyed thoroughly their daily food creations. We pay particular attention to using only the highest quality ingredients and to offer new and changing varieties on a daily basis.

It is great to know that our services exceeded your high expectations and that you found all you need in our resort during your holiday with us. You are absolutely right - the location of our property is extra-ordinary and unique in Luxor with its 200 meters unobstructed Nile promenade.

Looking forward to your next visit to our sunny resort which we hope to be in the near future.

Yours sincerely,

Christoph Schleissing
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Bham
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
“Luxury hotel with a personal touch”
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

I spent the last week of January 2012 at the Hilton in Luxor. All the reviews rating it five stars were clearly not wrong. The staff were exceptional and really did go out of their way to look at after you. While I was staying there, they had a problem with the phone system. One of their reception staff lent me their own mobile phone such that I could contact my local tour operator! As I said, nothing was too much.

I stayed in D wing room 16. Excellent room with a big balcony overlooking the Nile. The room was as expected in a five start hotel and I have stayed in 5 star hotels across the world. I went half board which meant that my meals were served buffet style in the Rosetta resturant. Every night there was a theme, ranging from oriental to western. I can't fault the food and choice.

The surroundings were immaculate as expected. Luxor was naturally quite due to teh elections, but what a perfect time to travel.

I must say hi to Khairy Zaky the duty manager. Excellent guy who understands the hospitality business. I agree with his philosphy of keep the staff happy and they keep the guests happy.

Excellent hotel, excellent surrounding and excelent food.

Room Tip: The rooms in the D wing are the ones to go for. Although they are part of the older building, they a...
See more room tips
  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 5 more reviews by manir for Luxor
Ask manir about Hilton Luxor Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christoph Schleissing, General Manager at Hilton Luxor Resort & Spa, responded to this review
7 February 2012
Dear Valued Customer,

Thank you indeed for your great comments about your recent holiday with us, which you posted on the Tripadvisor site.

I am really happy and proud of our team members and our property who made your stay at our resort most enjoyable and so memorable. We are delighted to learn that we were able to exceed your high expectations.

I assure you that your special mention about the team and in particular about the reception staff and Khairy have been conveyed to them personally. Your appreciation concerning their personalized service to you will enable us to continuously strive for excellence.

Looking forward to seeing and welcoming you soon back again to “your home away from home”, in Egypt.

Yours sincerely,

Christoph Schleissing
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Saffron Walden, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“absolutely fabulous”
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

This hotel ticked all the boxes - great location overlooking Valley of Kings and on the banks of the Nile; superb decor; delicious food; excellent service - we could not have had a better welcome. The amazing Karnac temples are just down the road and most other sites within easy reach.
We stayed in October 2011 and loved every minute.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask arsenal1000 about Hilton Luxor Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christoph Schleissing, General Manager at Hilton Luxor Resort & Spa, responded to this review
5 February 2012
Dear Valued Customer,

Than you very much for your feedback that you posted on the Tripadvisor site about your recent experience at Hilton Luxor Resort & Spa.

I am very delighted to know that our food, service & décor exceeded your high expectations.

Looking forward to seeing and welcoming you soon back again to “your home away from home”, in Egypt.

Yours sincerely,

Christoph Schleissing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
“Fantastic hotel”
5 of 5 stars Reviewed 31 January 2012

We are currently staying in room 009, and have to say this is one of the best hotels including the hilton in Dubai that we have stayed in, yes it is quiet through no fault of there own but still every service is still available including all the restaurants, they cannot do enough for you and only wish our holiday was not coming to an end. Wonderful place and wonderful hotel. Thank you and hope to see you soon

Room Tip: Request level 2 or 3 with a full balcony and view of the nile
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Tracey W about Hilton Luxor Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christoph Schleissing, General Manager at Hilton Luxor Resort & Spa, responded to this review
1 February 2012
Dear Customer,

Thank you very much for taking the time to share with us your recent experience at the Hilton Luxor Resort & Spa via the tripadvisor site.

It is my utmost pleasure to read that your holiday with us was most enjoyable and our team members spared no efforts to make your stay memorable.

I personally met with the team and passed your thank you note on to them. Your appreciation is the token, which will support our continued strive for excellence.

Looking forward to your next visit to our sunny resort which we hope to be in the near future.

Kind regards,

Christoph Schleissing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hilton Luxor Resort & Spa

  • Hilton Luxor Hotel
  • Hilton Luxor Resort
  • Hilton Luxor
  • Luxor Hilton
Address: P.O.Box 13 | New Karnak, Luxor 13, Egypt
Price range (per night):* INR8,192 - 24,354

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