We stayed in this resort for the better part of a week in early January, 2012, and were very pleased with our experience there.
Our room was ideal for our family with two children; two cots were set up on the main level, while we as parents had the loft bedroom. There was a full bath on each level, and sliding patio doors overlooking the pool deck on both levels, with a glimpse of one of the pyramids from our upper level balcony. The room was kept impeccably clean, and the beds were luxuriously comfortable. A fruit/cookie plate was supplied to our room along with bottles of water, refreshed daily (in addition to the minibar).
We selected the half-board option, which meant that we had breakfast and dinner at the buffet restaurant on premises. For both types of meals the selection and quality of food available ranged from Egyptian fare to more European and American style dishes, so both my Egyptian husband and our American preschoolers were happy with the choices. Many dishes could be made to order by the attendant chefs who clearly loved their jobs and serving guests.
The best part of this facility, by far, was the attentive and courteous staff. From the bellhops to the front desk and housekeeping departments, we experienced polished professionalism. I know Egyptians to be typically warm and gracious people, and the staff at this resort combined these qualities with their professional courtesy.
The only drawback was the lack of wifi, which I was told will hopefully be in place soon in both the rooms and the public areas of the resort. The front desk staffperson who sold me the 45LE (approx 8 USD) card for 30 minutes of internet connection in the guest's business office room off the lobby was sincerely apologetic for this. While I would gladly recommend this resort to others, and stay there again myself, this is one factor I would probably want to know about ahead of time, so I could adjust my expectations accordingly.
What was sad for my husband and me was that the resort appeared to us to be at only approximately ten percent of its capacity. Like the main tourist spots in and around Cairo, it was mostly deserted (in comparison to previous visits in the last decade). This is likely one of the unfortunate outcomes of the past year's revolution, but probably unnecessary. I would encourage anyone considering a visit to Egypt to please do so, and support the Egyptian economy in which tourism plays a significant role. In our three weeks in Egypt (Dec '11 - Jan '12), not once did we experience any disruption to security or services, nor did our friends who happened to be in Cairo at the same time, and who elected to stay in a hotel just a few minutes' walk from Tahrir Square, which they explored on foot. Whatever you may hear on the news, Egypt is safe for tourists, and well deserving of our support. I highly recommend both this resort as well as endorse the Egyptian tourism industry; it is well deserved.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC