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Holiday Inn - Citystars – reviews, photos

4.5 of 5
Ali Rashid Street, Cairo 11757, Egypt
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Holiday Inn - Citystars
Ranked #17 of 122 hotels in Cairo
4.0 of 5 stars 115 Reviews
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115 reviews from our community

What travellers say about this hotel
  • Very good(3)
  • City Stars(3)
  • Comfortable room(3)
Traveller rating
    43
    51
    9
    7
    5
Only show reviews for Family (8) | Couples (18) | Business (52)
Date Rating
Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Wonderful place to stay”
5 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

The Holiday Inn is top class from the moment you check in. Customer service is some of the best I have ever seen, the rooms are clean, modern and met every expectation I had. The hotel is located beside the City Star mall which is some of the best shopping in the middle east.

While I was checking in the hotel a gentleman from management went to the room made sure everything was in order and was there holding the door open for me when I arrived to my room. Anything you ask for was at your finger tips. Great Job and if you visit Cairo don't miss this great hotel.

Room Tip: They were out of non-smoking rooms, however the smoking room the gave me was wonderful. I could not...
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask clayton61 about Holiday Inn - Citystars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed Ibrahim, General Manager at Holiday Inn - Citystars, responded to this review
14 February 2012
Dear Guest,

Thank you very much for taking the time to post your comments. Your comments are highly appreciated and we look forward to welcoming you again in the very near future.

Thank you,
Mohamed Ibrahim
General Manager
HOLIDAY INN CAIRO CITYSTARS HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Utrecht, The Netherlands
Senior Contributor
28 reviews 28 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Nice rooms & location”
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

The rooms are nice, bathroom=perfect, a very nice breakfast with a huge variaty. Perfect service in restaurant & roomservice.

But things that need to change is the staff at the reception. They are rude. Also located next to a mosque which "call for prayer" you will hear (in night)

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Luxor1971 about Holiday Inn - Citystars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed Ibrahim, General Manager at Holiday Inn - Citystars, responded to this review
14 February 2012
Dear Guest,

Thank you very much for taking the time to post your comments. Your comments are highly appreciated and we’ll investigate this matter immediately. We apologize for any inconvenience this incident might have caused.
I’ll look forward to have you again as a valued guest at the Holiday Inn.
Looking forward to talking to you personally in the very near future.
Thank you,
Mohamed Ibrahim
General Manager
HOLIDAY INN CAIRO CITYSTARS HOTEL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“A great experience in Cairo”
5 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

The hotel is excellent, great rooms, well located, close to the mall for more food options in case you decide to take your meals out of the hotel. The attention of the employees is good. It is not an economic choice, however it is a worthy one compared to what you might have heard about others hotel in Cairo. Just be carefully with the tours offered by the hotel, may not accomplish your expectations.

  • Stayed August 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Kgonzalez about Holiday Inn - Citystars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed Ibrahim, General Manager at Holiday Inn - Citystars, responded to this review
14 February 2012
Dear Guest,

Thank you very much for taking the time to post your comments. Your comments are highly appreciated and we look forward to welcoming you again in the very near future.

Thank you,
Mohamed Ibrahim
General Manager
HOLIDAY INN CAIRO CITYSTARS HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Great location, bit expensive but worth it.”
4 of 5 stars Reviewed 14 January 2012

One of the great locations in Cairo as it's located in city stars center(largest and best shopping center in Cairo). Cozy rooms, cozy reception! Good breakfast

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 12 more reviews by Msgamal for Cairo
Ask Msgamal about Holiday Inn - Citystars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed Ibrahim, General Manager at Holiday Inn - Citystars, responded to this review
14 February 2012
Dear Guest,

Thank you very much for taking the time to post your comments. Your comments are highly appreciated and we look forward to welcoming you again in the very near future.

Thank you,
Mohamed Ibrahim
General Manager
HOLIDAY INN CAIRO CITYSTARS HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poznan, Poland
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Nothing fancy - but just fine.”
4 of 5 stars Reviewed 10 January 2012

I spend there 1 week for business. It’s in good location, just on side of huge shopping mall. I was surprised by Christmas decorations all over hotel (with Xmas tree in a lobby as well). Good service, nice room (exec. floor), wide choice of food at breakfast – all just fine. But I was missing something, which would give this stay some flavour.. Anyway – I can without doubt recommend it for all visitors to Cairo.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Krzysioc about Holiday Inn - Citystars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed Ibrahim, General Manager at Holiday Inn - Citystars, responded to this review
14 February 2012
Dear Guest,

Thank you very much for taking the time to post your comments. Your comments are highly appreciated and we look forward to welcoming you again in the very near future.

Thank you,
Mohamed Ibrahim
General Manager
HOLIDAY INN CAIRO CITYSTARS HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Holiday Inn - Citystars

  • Holiday Inn Cairo
  • Cairo Holiday Inn
Address: Ali Rashid Street, Cairo 11757, Egypt
Price range (per night):* INR8,805 - 15,103

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