We had a amazing couple days in Egypt with the help with the Havana Hotel staff. They were waiting at the airport for us even though our plane got delayed and came in late. There driver was crazy but I guess you can say that about all drivers in Egypt. They checked us in and got us a driver and guide for the next 2 days. We were able to see everything we wanted in those 2 days thanks to the staff and guides. The guide on the first day bribed a security guard at Great Pyramid so we would get in. They only sell 100 tickets a day and he somehow convinced him to let us in. Tip in Egypt always have money for both tips and bribes it will get you very far. The hotel was nothing fancy but clean and we felt safe. Overall we would stay here again and recomend to anybody travelling to Egypt.

The Clean, friendly, safe, and good location in Syria street. One of the very nice and quit hotel in Cairo ,Mohandseen. Price is 270 L.E

Decided to try the Havana in Cairo after reviewing a few hotels and having seen it on another trip to Cairo. I was going on a 6 day house shopping trip and knew I would be out of the hotel all day and only needed the sleeping and shower facilities. The hotel rang me about an hour after I had booked it online and confirmed the booking and informed me they would send a car to the airport to collect me, even though I arrived at 7.00am. Nice gesture and particularly welcoming as I had been up since 3.00am, the driver was great and after a few pleasantries, left me to look at the sights. Room was dated and a bit dark, the furniture definately needs updating and the lighting in the room (209) was very harsh on my eyes, however I do have a problem with bright lights. I opened the curtains and shut them again and kept them closed during my stay as the only view is the concrete of the building next door (not the hotel's fault) as my room was side view. so no point in keeping them open. I went for breakfast the next morning and to be honest, never went back. Very limited choice and the food was quite cold, which I hate. The chef however will cook you any type of eggs and there is bread, coissant and some cereals but the buffet doesn't look very appetising and again the restaurant is very dark and with harsh spotlights.
That's the negative, the good is:
All the staff are very helpful, friendly and speak good english so no communication problems. They go out of their way to greet you and the service is fast and attentive. I ordered pasta in my room one night and it arrived quickly and was very tasty, nice creamy sauce and at about 25 LE, very good value.
Reception staff are excellent, will respond quickly to any requests and always have a smile, this is unusual for reception staff in my experience.
Security, bell boys, cleaning staff are polite and happy and don't expect tips constantly.
Housekeeping manager was lovely, she is so friendly and will respond to any request, they do aim to make your stay comfortable.
Overall, I had a good stay and would recommend the hotel if you are looking for a clean and friendly hotel. Don't expect too much and you will be happy.
I didnt want to book any trips as I was there to shop, so cant give any feedback on this, however even though the hotel could do with a revamp, the cleanliness is good. The towels and sheets are changed every day and you dont get this, even in a five star. The rest of the hotel is also kept very clean and they do their best.
If they updated the rooms and painted the rooms and restaurant in a lighter colour and improved the lighting..............this would be a good hotel to stay in as it is central and Mohandessein has some excellent shopping and restaurants. I would definately stay again and recommend it if you want clean rooms and friendly staff.

Staff here were super friendly, helping us with dinner reservations, calling cabs, breaking large bills, and the free airport pickup.

The room was large with AC, TV and a clean bathroom. No issues with hot water and the breakfast was really decent. Would stay here again.