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Le Passage Heliopolis – reviews, photos

4.5 of 5
Cairo International Airport Road | PO Box 2741, El Horreya-Heliopolis, Cairo 11361, Egypt (Formerly Iberotel Cairo Hotel & Casino)
Hotel amenities
Le Passage Heliopolis
Ranked #67 of 122 hotels in Cairo
3.0 of 5 stars 168 Reviews
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168 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • Credit card(6)
  • Tour group(5)
  • Free shuttle(4)
  • Breakfast buffet(3)
  • Air conditioning(3)
Traveller rating
    15
    35
    52
    37
    29
Only show reviews for Family (18) | Couples (36) | Business (38)
Date Rating
Geneva, Switzerland
Top Contributor
138 reviews 138 reviews
Reviews in 59 cities Reviews in 59 cities
121 helpful votes 121 helpful votes
“Old airport hotel - Many better choices very close-by.”
2 of 5 stars Reviewed 19 January 2011

The hotel is located at the airport although you need a shuttle to go to the terminal.

Lobby was overcrowded when I arrived. Check in however was efficient and staff very kind. They gave me a room on 4th floor (highest - at my request) where there is a sort of executive lounge. But then I was told to pay an additional USD 30 if I wanted to use it... The room was small, the TV old, the amenities all right for a 4 stars hotel.

The main issue with this hotel is it is very old. Everything is very old. It requires urgent refurbishment. Also it is actually far from Cairo. The centre is at 1 hour per car and Heliopolis at 20 minutes...

Wifi connection is expensive (USD 20 / day) but all right for Egypt.

In short, try another airport hotel. There is plenty of choice at Cairo airport and nearby.

  • Stayed January 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kettering, Ohio
Top Contributor
180 reviews 180 reviews
Reviews in 141 cities Reviews in 141 cities
110 helpful votes 110 helpful votes
“Good airport choice, but overated”
3 of 5 stars Reviewed 8 January 2011

Close to airport, sure. Nice, well maybe awhile back. Tub was rusted, room worn, hallways tired. It was Ok for an early flight out, but otherwise forget it.

  • Stayed December 2010
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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england
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“good cheap accommodaion for late/early flights”
4 of 5 stars Reviewed 3 January 2011

Stayed after arriving at midnight on BA flight. Good clean room, excellent buffet breakfast bearing in mind cost of hotel). Also stayed on leaving at 8.30 flight. Hotel shuffle bus is free, staff are very pleasant and helpful. Had dinner the night before we left and it was ok, sufficient before we went to bed. This is not a place to stay long term although no reason why not as they apparently have a free shuttle bus to downtown. I'd recommend it for cheap accommodation with swimming pool and airport on the doorstep. Air conditioning didn't seem to be very good. Beds are very soft!

  • Stayed December 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ipanema, Rio de Janeiro
Top Contributor
62 reviews 62 reviews
Reviews in 26 cities Reviews in 26 cities
59 helpful votes 59 helpful votes
“This is a dump in disguise!”
1 of 5 stars Reviewed 1 January 2011

We had to sleep here for one night after Egyptair crazy schedules and cancellations have made us lose our connection to Paris. The tranportation from the airport was a joke, in a hotel private little bus overcrowded with so many people and bags that we had to put our luggage through the bus windows in a kind of desperate and very sweaty manner. Since the hotel was provided by Egyptair, we expected very little, but when we arrived, the pleasant looking lobby made us believe it would be a quiet and comfortable night to recover from the very bad airport day we had been through! We were very wrong: the staff was as cold as ice, the room was old, dirty and dark, with a strange credit card safe that we did not dare to use. The bathroom had lots of mold and old, cheap plastic curtains in the shower. There were strange guests around and someone tried to enter our room in the middle of the night! The "complimentary" dinner and breakfast buffet were horrible too! Just to sum it up: a nigthmare provided by Egyptair and Iberotel and their sad association!

  • Stayed December 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Tampa, Florida
Senior Reviewer
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Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Rude staff!”
2 of 5 stars Reviewed 28 December 2010
1
person found this review helpful

The night we stayed it was busier than usual with a large contingent of people from Africa(Nigeria, to be precise) and most of them were treated poorly.
The hotel manager showed no desire to placate the situation and when asked for a compliant form, disappeared and didn't show up for a good 30 min and acted like nothing happened.

The dinner menu is lousy.

The only saving grace is the hotel is closer to the airport but the attitude of the staff at the reception to the concierge makes you want to run from them!

I do NOT recommend this hotel

  • Stayed December 2010, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Le Passage Heliopolis

  • Iberotel Cairo Hotel
  • Iberotel Hotel Cairo
  • Cairo Heliopolis Hotel
Address: Cairo International Airport Road | PO Box 2741, El Horreya-Heliopolis, Cairo 11361, Egypt (Formerly Iberotel Cairo Hotel & Casino)
Price range (per night):* INR5,725 - 9,393

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