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Le Passage Heliopolis – reviews, photos

4.5 of 5
Cairo International Airport Road | PO Box 2741, El Horreya-Heliopolis, Cairo 11361, Egypt (Formerly Iberotel Cairo Hotel & Casino)
Hotel amenities
Le Passage Heliopolis
Ranked #67 of 122 hotels in Cairo
3.0 of 5 stars 168 Reviews
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168 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • Credit card(6)
  • Tour group(5)
  • Free shuttle(4)
  • Breakfast buffet(3)
  • Air conditioning(3)
Traveller rating
    15
    35
    52
    37
    29
Only show reviews for Family (18) | Couples (36) | Business (38)
Date Rating
Exeter, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Good decent enough hotel to stay in if you are in Egypt”
3 of 5 stars Reviewed 29 January 2012

This is a good choice of hotel to stay in if you are in Egypt. It is large well located and has quite good facilities including a good WIFI signal. The rooms let it down slightly though but the beds are comfortable. The staff are helpful and polite and the food served up in the restaurant is plentiful and of a good variety.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask GOCOMMANDO1664 about Le Passage Heliopolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LePassageCairo, Manager at Le Passage Heliopolis, responded to this review
30 January 2012
Dear Sir,

Greetings from Le Passage Cairo Hotel & Casino
We would like to extend our sincere appreciation for your positive comments mentioned towards our hotel.
On behalf of our entire staff here at Le Passage Cairo Hotel ,we would like to thank you and we hope to welcome you again in your next visit..
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madurai, Tamil Nadu, India
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“One of the Excellent Hotel if you are in Cairo”
4 of 5 stars Reviewed 24 January 2012

This is the best place u can stay in Cairo as it is nearest to airport. The famous Pyramids are around a one and a half drive from the hotel. The hotel itself can arrange you transport if you need. The ambiance is excellent with neatly maintained rooms. The bar is near the main reception and serves you with excellent quality liquors. The swimming pool is well maintained and there is special places for kids to play. There is a casino inside the hotel but i didn't visit it. The hotel has regular transportation to and from the airport. The rates are also not very high and is normal for its facilities.

Room Tip: Take a room near swimming pool if possible
See more room tips
  • Stayed March 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask RajkumarManoharan about Le Passage Heliopolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LePassageCairo, Manager at Le Passage Heliopolis, responded to this review
30 January 2012
Dear Sir,
Warm greetings from Le Passage Cairo Hotel & Casino
On behalf of all colleagues at Le Passage Cairo Hotel & Casino ,we would like to extend our sincere appreciation for your very positive comments mentioned towards our hotel. We are also so pleased to know that you were happy with our accommodation and facilities
We hope to welcome you soon back in Cairo and at our hotel.
Thanks & best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Home Counties
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Plenty of noise but not from the hoover!!”
2 of 5 stars Reviewed 16 January 2012

Building work including the use of hammer and bolster and hammer action drill on the floor above starting from 07:50 lasting all day.
I have colleagues staying here too that all agree the rooms are filthy, mine certainly has never seen a hoover let alone had its tiles cleaned!
Mosquitoes come and go as they please through my window that does not shut. I'm like a fast food fly through restaurant for the little blighters.
House keeping staff have a cleaning cupboard opposite my room and congregate there from 0800 telling clearly very funny stories to each other just to make absolutely certain that no sleeping is done past 8am.
Breakfast however is a delight, huge variety, clean and well prepared. No Delhi belly here.....

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask HomeCountiesHurcules about Le Passage Heliopolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LePassageCairo, Manager at Le Passage Heliopolis, responded to this review
17 January 2012
Dear Sir,
It has been a great pleasure welcoming you at Le Passage Cairo Hotel & Casino and we wish to thank you for taking your precious time to write your comments.
It is a valuable source for us to review our performance and strive to achieve excellent standards of product and service to our guests.
Concerning your unpleasant experience and on behalf of our entire staff, kindly accept our apology and rest assured that all circumstances you experienced were raised with the concerned department heads and immediate actions were taken in order to prevent any future inconvenience.
We hope to welcome you again at Le Passage Cairo Hotel & Casino and we will do our utmost to meet your expectations during your next stay.

Best regards,
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“Just Average”
3 of 5 stars Reviewed 15 December 2011

This hotel was close to airport; which was nice after being on a flight for 10 hours. The room was just O.K because the Hotel is old. Did find the buffet for dinner was good, along with the breakfast. It must be the place for weddings, because they had one every night.

  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask greenthumb1 about Le Passage Heliopolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuremberg, Germany
Top Contributor
63 reviews 63 reviews
Reviews in 62 cities Reviews in 62 cities
40 helpful votes 40 helpful votes
“Nothing to complain - enjoyed the arab dinner buffet”
3 of 5 stars Reviewed 4 December 2011

I had a transit night to spent in Cairo in November 2011 and Egypt Air put me here. Large lobby, slow check-in process, very good arab dinner buffet, spacious room - as I stayed there for free I have nothing to complain. Very close to airport, which was convinient. As I don't know the rates, I can't say anything about the value.

  • Stayed November 2011, travelled solo
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask laendersammler about Le Passage Heliopolis
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Additional Information about Le Passage Heliopolis

  • Iberotel Cairo Hotel
  • Iberotel Hotel Cairo
  • Cairo Heliopolis Hotel
Address: Cairo International Airport Road | PO Box 2741, El Horreya-Heliopolis, Cairo 11361, Egypt (Formerly Iberotel Cairo Hotel & Casino)
Price range (per night):* INR5,725 - 9,393

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