We had never been to Egypt before so I wanted to make sure that we were staying in a reputable hotel that offered an airport transport. We paid for the $60 airport transfer in a Mercedes sedan. It's a little steep for Egyptian prices, but in U.S. prices it wasn't that bad and we didn't want to experience any problems getting to our hotel.
The hotel also offers this AMAZING airport service. As soon as we walked into the airport terminal, we were met by a gentleman with our name on a placard. He literally held our hand through the immigration process. He showed us where to buy our visas, filled out our visa forms for us, was able to get us to skip the entire immigration line (by just walking up to the officers on the side and showing him our passports and paperwork), and waited for our luggage. Then he handed us over to our driver who took us straight to the hotel.
The hotel has more security than any other hotel I've ever been to. The hotel car had to be sniffed by a bomb-sniffing dog before we were allowed to enter the driveway. Our luggage had to go through an airport-grade x-ray machine. They found our swiss army knife, which had to be "weapon checked" for the length of our stay. Every time we entered and exited the hotel we had to go through a metal detector.
Our room was extremely comfortable. We were enticed to pay for a Club room so that we could enjoy the internet and refreshments, so that we would not have to find food outside of the hotel. Our room met our expectations. We paid for a City View room, but we had a corner room with balcony views of both Tahrir Square AND the Nile! Our beds were extremely comfortable. The wired internet in the room was the fastest that I experienced ANYWHERE throughout my travels of the Middle East and Africa (It was like U.S.A. quality!!! Even our hotels in Dubai didn't match the internet speed in Egypt). The toiletries were very nice - L'Occitane!
We loved the Club floor. We spend 24 hours in the hotel, and didn't have to eat anywhere else but in the Club room. The heavy appetizer buffet (aka our dinner) was sufficient. We were able to arrange for a late check out at 4PM, and then stayed in the Club room for a couple more hours until we had to leave to take a taxi to our tour group. There is wireless internet in the Club Room (but only a wired connection in the room).
There was also FREE wireless in the hotel lobby. Usually something unheard of in a 5-star hotel.
The concierge and business center WERE AMAZING. I had a very important package shipped to me from the U.S. and the hotel was so helpful making sure that it arrived safely and passed through customs. They were very quick in contacting me and keeping me abreast of the situation. We also had to mail a 20kg package back to the U.S. and the business center was so helpful and patient in that tedious process.
The concierge was also very helpful in giving us directions to a FedEx location and the U.S. embassy. They even called the joining hotel for our tour to see what time our joining meeting was. The doorman was so helpful finding us a taxi across town, after most taxis "rejected" us because it was such a "short" distance.
The service we received from the Intercontinental Semiramis was exceptional. I will not hesitate to stay here again. Also, we staying in late October, but Cairo was calm. The U.S. news hype did not seem deserved.
Room Tip: We paid for a city view room on the Club floor, but because we had the corner room at the end of the...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
21 February 2012
Dear Anfdiva25,
My name is Marc Lambert, Executive Assistant Manager [marc.lambert@semiramisic.com] and I would like to thank you very much for your review on the Semiraimis InterContinental Cairo. It was a pleasure reading that you and your friends have enjoyed your stay with us.
Your nice comments about our hotel and staff members are very much appreciated, please rest assured that your kind words will be passed on to them.
I hope that you will always consider the Semiramis your home away from home where no effort will be saved to render each and every stay a most memorable one.
I look forward to the pleasure of welcoming you and your friends back to the Semiramis InterContinental Cairo.
I remain,
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC