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Fairmont Heliopolis – reviews, photos

5.0 of 5
Al Uruba, Heliopolis, Cairo 2466, Egypt
Hotel amenities
Fairmont Heliopolis
Fairmont Heliopolis
Fairmont Heliopolis
Fairmont Heliopolis
Fairmont Heliopolis
Fairmont Heliopolis
Ranked #23 of 122 hotels in Cairo
4.0 of 5 stars 133 Reviews
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133 reviews from our community

What travellers say about this hotel
  • Pool area(6)
  • Very nice(5)
  • Room service(5)
Traveller rating
    36
    55
    26
    9
    7
Only show reviews for Family (14) | Couples (23) | Business (46)
Date Rating
traverse city,mi
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Oasis In Cairo”
5 of 5 stars Reviewed 6 February 2012

We stayed several nights at the Fairmont Heliopolis in January 2012. Were on vacation in Egypt and spent 16 days in the country. After long days touring Cairo and getting pressure from everyone to buy something the Fairmont was like a oasis of comfort. The room was perfect and for food they offer a great variety of choices in terms of the number of restraunts in the hotel. Security was good and the hotel was beautiful. Fresh flowers arrangements were all over the hotel and were top of the line. Very close to the airport which was nice and free transfer to and from so you do not have to deal with taxi service. Just that makes the stay worth while!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ventura, California
Senior Contributor
33 reviews 33 reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“Upscale and close to the airport”
4 of 5 stars Reviewed 31 January 2012

As part of our Trafalgar Best of Egypt tour, we were booked into this hotel for two nights, which was more like a self-contained small city. Plenty of restaurants and bars to choose from. The breakfast buffet is incredible. It even includes a chocolate fountain.The free wi-fi in the rooom was fast and easy to access. My favorite part of our stay was listening to live music in the bar while watching the locals in evening gowns and wedding dresses walking by on their way to the private party areas.

Room Tip: Ask for rooms overlooking the courtyard-peacocks roam there!
See more room tips
  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dkayrenick about Fairmont Heliopolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Egyptian hospitality”
4 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

i stayed in a junior suite for 2 nights at fairmont heliopolis for the new years! the reception staff was not that professional but what i noticed is that the hotel staff is very friendly...the egyptian way..so they talk to u without that much boundries but with good intensions..room service is fast and very friendly as well as the housekeeping! They have some very nice technology in the room...we were able to connect ipods and ipads to the lcd screen and u can even rent a kit with all possible connections from the business center ( hdmi,ipod,usb....) very friendly bell desk staff as well

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fairmont Towers Executive Management, Director of E-Business at Fairmont Heliopolis, responded to this review
9 January 2012
Thank you so much for your kind review. We are happy to learn that you liked our rooms and the media panel as well. We are also delighted to know that you found our colleagues very friendly.

We are also so keen about every aspect of your stay at the hotel. So if you have any specific comments about your experience with the reception staff, we would highly appreciate if you could share them directly with the hotel at fairmont.heliopolis@fairmont.com. This would enable us to refine any service process and helps us to make the stay of each guest a memorable one.

We look forward to welcoming you soon in Cairo and at the Fairmont Heliopolis & Towers.

With sincere regards,
Mohamed Hussein
Director of E-business
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Recommended”
5 of 5 stars Reviewed 6 January 2012

Near the airport, near to city stars, largest shopping center in Egypt. Great food and service

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Geneva, Switzerland
Contributor
17 reviews 17 reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Great for business”
4 of 5 stars Reviewed 6 January 2012

Stayed here for work and was very happy with both the accommodation and the meeting rooms. The hotel is well out of the center of Cairo, but these days that's not a bad thing. The concierge was happy to arrange a car for us for six hours that took us to the pyramids and then dinner and back to the hotel for a very reasonable price. There are also shuttle services to the City Stars shopping center and the Khan al Khalili market, so it's not hard to get anywhere you want to be.

Excellent shuttle service to and from the airport!

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fairmont Towers Executive Management, Director of E-Business at Fairmont Heliopolis, responded to this review
9 January 2012
On behalf of all colleagues at Fairmont Heliopolis & Towers, we are grateful for the above kind words. We are so pleased to know that you were very happy with our accommodation facilities and the meeting rooms as well.

We hope to see you soon back in Cairo and at the Fairmont Heliopolis & Towers.

Kind regards,
Mohamed Hussein
Director of E-business
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Additional Information about Fairmont Heliopolis

  • Fairmont Hotel Heliopolis
  • Fairmont Hotel Cairo
  • Cairo Fairmont
Address: Al Uruba, Heliopolis, Cairo 2466, Egypt
Price range (per night):* INR7,781 - 17,119

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