We checked into the hotel in the middle of the night - late flight - and were greeted warmly by the staff. We got a free upgrade to a three-bedroom suite (had booked a two-bedroom).

The location, as noted by others, is far from the downtown, the museum and the pyramids, but the extra drive was worth it to us. And the drive was about 45-60 mins to the pyramids. With young children (three under 6 years old) travel can be challenging, but the free breakfasts and dinners (most nights) were a blessing. The rooms are large, clean, well-serviced and comfortable. The free laundry was good, and so was the full kitchen (stove top, dishwasher, no oven). The Internet was free as well.

The mall next door is modern and huge - plenty to choose from, including a bazaar-type section for all your souvenirs, if you prefer not to go to the actual bazaar. The nearby streets were noisy, but nothing too bad.

No room service, but two restaurants in the mall and the nearby InterContinental all had menus in the room. We used the pool, which is actually at the Inter Continental, and was big, not too crowded and well maintained.

We'll be checking out this chain in other destinations.

We enjoyed this hotel. The rooms were nice sized, and enjoyed the full kitchen. The front desk and whatnot were also friendly and nice. The dryers perhaps need to be serviced as it takes forever to dry clothes, but it was free so can't really complain. A few things to note here. This hotel is way outside the city (near the airport). If we were staying again we would stay in the city. The culture here is a bit different than we are used to. Men will follow you around. The mall near the hotel is totally full with teens during the weekends (thursdays and fridays). I was fine walking there but certainly wouldn't be comfortable with my wife and daughter walking there alone. Note that especially on weekends the side of the hotel facing the road can get loud. We were on the 12th floor and could very clearly hear the honking (honking is the culture there, people always honk). You should ask for a pool facing view if you like it quiet. Internet was free using the tv in the room which was nice and appreciated.

My husband and I stayed here for 2 nights so we could visit the sights of Cairo. It's right next to the largest mall in Egypt should you need to buy anything, and fully secure for you as well.

We don't normally spend so much on hotels, but as it was our first time in Cairo and we wanted to make sure we had a fridge and could make our own food, we decided to book it.

We were really impressed with the building and the staff, the room is very spacious and has almost everything you'd need. For a short stay I'm sure it is enough.

The maids clean every day and tidy your belongings even, it is very good treatment compared to most hotels.

They even offer complimentary breakfast and evening drinks and snacks, which was surprising too.

The furniture is lovely, the bed linens, the pillows, the towels, all very comfortable. There's a microwave and stove and fridge, dishwasher and kettle. Some pots and a pan. The only thing missing is a bigger pot, it was a little hard to cook what we wanted only have a medium pot and a small one.

They have a gym downstairs and free laundry room to wash clothes which was a lifesaver while traveling and complimentary internet that is lightning fast. We work on the road so this was very very nice to have.

The only thing that was missing was better soundproofing. It is a little loud with taxis honking on the street all the time and you can hear it in your hotel room so at night this was a little annoying.

We are coming back at the end of our stay in Egypt and are glad we have chosen this hotel.

We had an amazing guide to take us around the the sights of Cairo, Memphis, the pyramids and the sphinx. He picked us up promptly from the hotel and we had an amazing day and got great photos. Contact me if you would like his information!

Visited Staybridge Citystars twice last year and stayed there aproximately 1 week and a half.

I have to say it looks almost like a 5 star hotel. Lots and lots of space and very nice and tiddy rooms. The apartments are designed for longer stay so you got a nice kitchen included. The rooms have all the facilities you would expect from a 5 star hotel (even internet on the tv and a funny remote keyboard). The breakfast is pretty frugal but has evertything you would normally expect froma typical continental breakfast. Almost every day they have a sort of get-together in the entrance lounge and you can eat dinner for free also :D.

The Citystars mall is also next to the hotel. You have a wide variety of restaurant (chains, franchises) and shops. Airport is 10-20 mins away depending on traffic.