The Park Hyatt never fails to impress. Customer service is first class, always! I'm always impressed with their intuitive responses and recognition by name. The rooms are modern contemporary but still warm and cosy feeling. Granite bathrooms with deep tub, rain shower and Aesop amenities are fantastic. Breakfast at Cornerstone is great. The lobby lounge on level 24 has a good selection of Korean food and western items, although their wine list isn't great by the glass and relatively expensive for what you get.

Gym is great with quality cardio equipment, weights including free weights, and a lap pool. Korean spa facilities are also very good.

The fresh fruit every day is also quality - never had such great tasting mandarins before.

Across the street is Coex - the Convention and Exhibition Centre, as well as a shopping mall.

The Park Hyatt is highly recommended for a stay in Gangnam-gu.

This will be my 8th trip to the Park Hyatt, and for very good reason. Its about time I told the tripadvisor world, about the phenomenal service, the genuine friendliness, and desire to help that all staff have proven to show over each of my visits. I can be quite a demanding guest at times, and they have always stepped up, and gone beyond. If you are considering any other hotel in Seoul, I suggest trying here first, and see if it provides you the inspiration to title a review like this.

I recently stayed here on a business trip and this is one of the most interesting hotels that i have been in. It is quite unconventional and in many ways is more like a boutique hotel. It is located in a highrise right across from COEX in the main business Gangnam area. The check in is actually on the top floor and you have to navigate a rather complex set of elevators to go to the "lobby", your room, and the ground floor.

The rooms are stunning with floor to ceiling windows and handsome wood floors. The rooms have a very zen feel to them ranging from the minimalist furniture to the faux-rock showers. Amenities are top notch (Aesop) and everything is automated.

I unfortunately developed a very bad cold while in Seoul and ended up having to see a doctor. The hotel made the arrangements for a house visit and when he arrived the concierge accompanied him and stayed throughout the visit to ensure I was ok. I wish I had felt better so I could have visited the bars and restaurants which are supposed to be excellent. I did take a look at the gym which looked very modern albeit a bit small and the stunning pool which, while too small to do serious lapwork, had incredible city views. hopefully next time I return I will be feeling better and able to take advantage of all this hotel has to offer.

I stayed overnight at the Hyatt with my husband and son, on our return flight from Auckland to the UK. It was part of the deal with Korean Airlines. I had checked Tripadvisor prior to going so was pretty confident that the hotel would be ok. It was exceptional. The staff were friendly and extremely helpful. The facilities were brilliant, the breakfast was plentiful and tasty. Overall a lovely experience and I would definitely recommend this hotel to anyone.