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BEST WESTERN Premier Gangnam – reviews, photos

4.0 of 5
205-9 Nonhyun-Dong Gangnam-Gu, Seoul 135-010, South Korea
Hotel amenities
BEST WESTERN Premier Gangnam
Ranked #94 of 369 hotels in Seoul
3.5 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    13
    30
    13
    2
    1
Date Rating
Salford, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“you could be anywhere”
3 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

My Korean office keeps booking me here, but I don’t know why! It is a bland hotel with nothing going for it. The location is good with plenty of food just down the hill behind the hotel and a tube station a few hundred yards walk away. Instead of best western style and comfort you get 5 star duplication. Yes the rooms are large, they treat you nice and remember you, the bar and restaurant are welcoming, but it is the same as all the others on the street.
Be warned that if you catch the coach to and from the airport that the last bus is around 5pm, no good for the emirates late flight and a taxi requires a mortgage.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Needs improvement”
3 of 5 stars Reviewed 15 December 2011 via mobile
2
people found this review helpful

Could not get information about restaurants or shopping nearby- they seem to be steering guests to their restaurant only.
Sign for hotel shuttle bus to shopping areas but would not give information.
Hazelnut coffee in packet in room but had to ask five times for milk for coffee.
Business center photocopier printed streaked copies- was delayed getting to meeting which they did copies elsewhere.

  • Stayed November 2011
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gangnam Hotel Best Western Premier, Guest Relations Manager at BEST WESTERN Premier Gangnam, responded to this review
20 February 2012
Dear our values guest,

Thank you for your cooperation in taking the timer to share your opinion following your visit to the BEST WESTERN PREMIER Gangnam Hotel, Seoul!

I am disappointed we failed to handle all of your requirements in a satisfactory manner. We sincerely apologize any inconvenience you experienced. Your observations have aided us in locating areas of our service needing improvement.

We appreciate your patronage and hope you will stay with us at the BEST WESTERN PREMIER Gangnam Hotel, the next time you are in Seoul. I can assure you we will do everything we can to make your stay a comfortable and happy one.

Sincerely,
BEST WESTERN PREMIER Gangnam
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New York City, New York
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“generous room”
4 of 5 stars Reviewed 9 December 2011
4
people found this review helpful

this was our 1st hotel in Seoul - and i had my doubts about booking a BEST WESTERN... but all that went away when i saw the room - which was gigantic and had an awesome view of Seoul! also - hotel was wired for free wifi access everywhere from lobby to the room - which was fast and great for a traveler with iphone. the hotel is not right at the exit of the subway station, and it takes 5-10mins to walk, but if you don't mind the walk it's a fine hotel, and I would stay here again. they also have free shuttle service to take you around in the AM. staff spoke perfect ENG and check-in & check-out was a breeze. definitely recommend this hotel.

  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Top Contributor
51 reviews 51 reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“Best Western Gangnam Seoul”
3 of 5 stars Reviewed 28 November 2011
4
people found this review helpful

This was a reasonable hotel in Seoul. It is directly opposite the Novotel and the Ritz Carlton. The size of the rooms was very reasonable and the bathroom was well equipped and clean. The curtains were super thick so no light came through and it allowed you to sleep late.

There was a nice gym and business center in the hotel. The restaurant was very expensive and not worth walking up the stairs to look at the menu. We never managed to find a decent place to eat breakfast in the area which was a negative.

A quick walk down the road were two very nice areas with great nightlife. You could walk for hours looking at the various restaurants and pubs.

There was also a Golfzon computerised golf center two doors down from the Hotel.

Although this is a business hotel, it has a nice location for tourists and the rooms are a nice size clean and reasonably priced. I can recommend it.

Room Tip: Get a room on atleast the 8th floor for a good view.
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  • Stayed May 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Gangnam Hotel Best Western Premier, Guest Relations Manager at BEST WESTERN Premier Gangnam, responded to this review
5 December 2011
Dear our valued guest,

Thank you for your comments concerning your stay at the Best Western Premier Gangnam Hotel. I appreciate your taking the time to share your experience with our accommodations and service during your visit at the Best Western Premier Gangnam. We were delighted to have an occasion to provide our excellent service to you and hear your opinion about us. We will keep doing our best to satisfy our guests’ needs and expectations and reflect your opinion too! Please do not hesitate to contact us if you have any opinion or suggestion for us, mkt@bestwesterngangnam.com

We appreciate your patronage and hope you will stay with us at the Best Western Premier Gangnam Hotel the next time you are in Seoul. I can assure you we will do everything we can to make our stay a comfortable and happy one.
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Dubai, United Arab Emirates
Top Contributor
90 reviews 90 reviews
Reviews in 11 cities Reviews in 11 cities
30 helpful votes 30 helpful votes
“Great for Business Trips”
4 of 5 stars Reviewed 26 November 2011
3
people found this review helpful

I stayed in this Hotel on a business trip and it was very good. The room was very clean and good size, the breakfast was great, and the service was excellent. The staff were all very helpful but some of them knew very little English. The location was good and not very far from the busy street which leads to Gang Nam station where there are many restaurants and at night is very busy.

Room Tip: I stayed in the Deluxe room.
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gangnam Hotel Best Western Premier, Guest Relations Manager at BEST WESTERN Premier Gangnam, responded to this review
4 December 2011
Dear our valued guest,

On behalf of the entire staff of the Best Western Premier Gangnam Hotel, I would like to take a moment to thank you for using our hotel for your recent stay. I trust all went well during your time with us, and that you found our services more than satisfactory.

We try in every way to possible to offer you the finest in service, forever mindful that our guest deserve the best treatment. Any comments or suggestions you have to help us better serve you n the future would be greatly appreciated. Please let us hear from you via, mkt@bestwesterngangnam.com

We look forward working with you again in the near future.

Best Regards,
Best Western Premier Gangnam Hotel
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Additional Information about BEST WESTERN Premier Gangnam

  • Best Western Hotel Seoul
  • Best Western Seoul
  • Seoul Best Western
Address: 205-9 Nonhyun-Dong Gangnam-Gu, Seoul 135-010, South Korea
Price range (per night):* INR6,836 - 10,004

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