non-smoking room was definately a smokers, stayed about 6 nights tv remote worked fine then replace one morning with another remote which didnt work took long time to get the old remote back. Safe was locked on arrival asked to have it opened - didnt happen. Cafe and restaurant was expensive.

Stayed 9 nights here for a business meeting. Nice hotel, nice room. Located in Gangnam Area. Easy to reach by KAL limousine bus direct from Incheon Airport. It's the second stop over. The bus stopped right in front of the hotel. It costs 15,000 won. You can buy the ticket just in the exit of the airport. Very easy and simple. The bus driver will ask you to tighten your seat belt before departing. It departs every 30 minutes. It's a unique experience for me.

Around the corner:
- Food Cafe: a small restaurant that sells various of traditional meals, located in front of the hotel. Don't worry about menu, since the waiter will deliver a menu with pictures and English. Very reasonable price.
- Mini mart. Located in front of the hotel.
- In the evening, there will be a street vendor that sells various of ramen(noodles) and other traditional meals.
- Seolleung Station. About 10minutes walk, in the left and back side of the hotel. Enter from the exit 8.
- So many coffee shops: Starbuck, Ciffine Gurunaru, Hollys, etc.
- A Night Club. But I didn't try it.

Down side:
- The same buffet menu for the whole 9 nights! Extremely boring! They served boiled egg, fried egg, omelet, bacon, sausage, steamed vegetables, bread, juice, coffee, tea, fruits, salad, all are the same everyday.
- Free wifi service only can be accessed in the loby. So in the evening till night, guests are staying in the loby to access internet. Such a strange sight!
- No bell boy, so guest should carry their own luggages. What a service!
I saw that this hotel has very small number of staffs.

arrived in the middle of the night and found staff courteous and helpful.Room was magnificant,but think we had been upgraded,usually a three star stayers, we were not used to such luxury,bidets,robes,good bed,and large LCD TV.
Really made our trip worthwhile.
Maybe need to put something on web page to show which way from railway station Hotel is,close but we didn't know which way to head.
would stay there again, but a bit high priced for us.

For the price I paid for an executive double room I expected more. Description said 2 double beds but we got 2 singles, the room was small. No WI-FI in the room but a computer is provided. Central controlled air-conditioning does not work in November because they are moving into the winter months. Bathroom is average but has the amenities; shampoo, hair dryer, etc.
Onto the positive the staff are very friend and nice.
Another negative, the sauna facilities is men only. But if you are willing to walk 10-15mins there is a very nice women only sauna called Paradis nearby.