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Cliffside Hotel Palau – reviews, photos

PO Box 129, Koror 96940, Palau
Hotel amenities
Cliffside Hotel Palau
Ranked #9 of 20 hotels in Koror
4.0 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    10
    9
    6
    3
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Date Rating
Hong Kong
Top Contributor
53 reviews 53 reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
“A bit dated”
3 of 5 stars Reviewed 12 January 2012
2
people found this review helpful

Arrived on Christmas eve night and while they had a Christmas tree decorated and music playing, it was a bit depressing as it was just an ok hotel. Though, from what I can tell, there are not many luxury resorts on the island. The good news is that you can get a day pass for the Palau Pacific, so I spent Christmas day there.

Rooms were large yet basic. Not many bathroom amenities.

That said, the staff was very nice and helped with several requests. If you are okay with basic accommodations, it would be fine to stay at.

  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dallas
Senior Contributor
35 reviews 35 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Stunning view, exceptional service, great food, the perfect vacation.”
5 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

I went with friends on a 7 day diving vacation to Palau. While not a "luxury hotel" the rooms were large, well equipped with two queen beds, a mini fridge, table & chairs and chairs on the lanai as well. The hotel offers free internet but its hard to get a signal at times. Breakfast was included with our room and it was perfect every morning. The lady at the front desk was the most friendly and helpful person I've ever met at a hotel! She took great care of us all week long. All of the staff members were pleasant and super helpful. They go above and beyond the call of duty to make your stay pleasant. I highly recommend this hotel when staying in Palau.

Room Tip: All the rooms have a great view of the bay.
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  • Stayed April 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 9 more reviews by TexShelli for Koror
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Concord, California
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“No warm water on 4th floor - ever”
2 of 5 stars Reviewed 25 June 2011

Stayed here after an Aggressor trip. Very accommodating staff, quaint ambiance, rather average rooms, and nice garden/grounds across the road. Main problem is that there is no warm water on the 4th floor - not even tepid. They use tiny tankless heaters that don't work at all. The staff is aware of the issue, and will go through the motions of dealing with it, but nothing gets fixed - stay here and you will have to get used to cold showers.

  • Stayed May 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vancouver, Washington
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
“SECOND PLACE WAS THE BEST PLACE ON PALAU”
5 of 5 stars Reviewed 30 March 2011

I stayed the first 4 nights at another hotel that was very run down. Looked around the island and found this gem of a hotel. I would highly recomend this hotel to everyone going to the island. Great atmosphere and very friendly service from all of their staff. I will stay here every time I come to dive in palau !!! wifi is free and they also have a spare computer in the loby if you didnt bring your own.

Room Tip: airline employee discounts are available
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  • Stayed February 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Colorado Springs, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Fabulous staff and service!”
4 of 5 stars Reviewed 14 June 2010

We would happily recommend Cliffside Hotel to dive groups staying in Palau. Although not a "luxury resort" and a distance from dive shops, the fabulous staff and service at the hotel made it a great, fun place for our large group to spend a week. We had nothing but lovely experiences with warm, friendly staff who made us feel like visitors in their home. A van from Neco Marine picked us up every morning to take us to the dock and was waiting to take us back whenever we wanted to return (after diving and a little post-dive relaxing at the Drop Off Bar.) The views from the hotel are stunning.

  • Stayed May 2010
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cliffside Hotel Palau Also Known As

  • Cliffside Hotel Koror
Address: PO Box 129, Koror 96940, Palau

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