our family first visited this hotel in 2007 and again with another family of four in Nov 2010. Both times we stayed in an Executive suite on the 11th floor. There are two bedrooms in these suites, the Master has a king bed (very very comfy) and a balcony overlooking the race track, very pleasant. The other has two single beds both have plenty of storage in the built in wardrobes. There is a bathroom with a handy separate toilet. There is a laundry a kitchen with basic cooking utensils a cooktop and a microwave. There is a dining table, and a lounge with a foldout double bed. The standout feature however is the large balcony off the lounge with magical views over the Anse Vata, Baie des Citron and beautiful Noumea harbour....simply stunning. The hotel has a very nice pool with artificial beach, plenty of sunlounges and great poolside dining and bar service from the restaurant near it. The staff are warm, friendly and obliging. As you would expect French is the prime language, not english. The staff and New Caledonians alike really appreciate it if you make an effort to speak french even a token attempt, will return warm generosity and sincere kindness....try it!! We had room service dinners and poolside dining on many occassions and found the food and service to be of a very high standard and quality. My tip however is to walk into Port Plaisance (leisurly 20mins by the water) to the Casino supermarche, where you can source the most amazing produce. We regularly went to get our baguettes, french unpasteurised cheeses, homemade pates and terrines and bottles of fantastic french wines. We bought beautiful meats, poultry and charcuterie which we prepared in our hotel kitchen. This was a real highlight. The surrounds around the hotel are quaint and picturesque. There is a wonderful walk to the top of Ouen Toro which takes approx 30mins but well worth it for the commanding views. You can catch a bus into Noumea on the town red buses which are very cheap and easy to use. The town has lots of shops and many restaurants and bars, but i prefer the area around Anse Vata and Baie des citrons, loads of great restaurants, bars and shopping; and of course the wonderful water views. There is a great little restaurant around the corner from the Ramada called Miretti Gascon and they specialise in French Seafood, its as cute as a button with rather quaint old fashioned service and delicious meals...very french!!! The other family we travelled with equally enjoyed their experience at the Ramada and would return for another stay without hesitation. As for us we enjoyed both stays very much and agree that it is time perhaps; if not already happened that a spruce up will be needed before too long. I am looking forward to another visit and would always book rooms on the higher levels to get that great great view. Ill be back, Ramada plaza for sure.

Booked this hotel for a couple of nights over the Christmas break. The were a few problems straight away. Our booking said that we were supposed to get a hire car included in the price of the room, however they tried to charge us. Luckily we didn't make any plans with this in mind.

Secondly, we booked a room with 2 beds and when we got into our room, there was 1 king bed so we had to be moved. The room we moved to was on level 1 removed from the main part of the hotel. The entry wasnt even through the lobby. It was off the car park. The room had a stale odour, and our balcony looked on to the street where all the cars entered so we either had to have the shades closed at all time, or all the traffic including foot traffic, would have had a great view right into our room.

We requested to be upgraded (with or without having to pay extra) and we were advised that the hotel was completely booked so we had to endure our stay. There are no amenities in the room such as shampoo/soap/toiletries (which may have been resulted due to the unexpected last minute room change).

The pool in the hotel is also extremely underwhelming and seems more for children than adults. If you are looking for an opportunity to laze by the pool, I definitely would not recommend this hotel. I didn't even want to step in which is big considering it was almost 30 degrees every day!!

Positives are that the restaurant is beautiful, however they dont have much of a choice for vegetarians so I didn't get to try the food as the friend I was traveling with is vegetarian. Also the hotel is in walking distance to the Anse Vata bay area which has restaurants, cafes and the boats to islands nearby. This is important as there are not many taxis in new caledonia so it is handy to be able to walk to and from the hotel at leisure.

They have a full service day spa which we did not try however was available.

Additionally, as tours to the loyalty islands and isle of pines book out quickly, it would have been nice for the hotel to make us aware or offer us these options at time of booking.

I think maybe we were just unlucky in some aspects with this hotel but based on my experience, will not be considering coming back. Would have hoped for some compensation for being downgraded to a horrible room, but we didn't even receive an opportunity.

My wife and I just returned from 8 days at this hotel in Noumea. All I can really say is for anyone thinking about going to Noumea, DONT stay here!!! We arrived on Boxing day and to their credit they did check us in early (12.30pm). This is where the help ended. Our first room was on the 4th floor and the view was of the cooling tower ( We asked for water view), and the room had no power!! So we rang reception and they sent up a technician, but by the time he came we had sorted out a room change because of the view. The second room had a view of the sewrage outlet and the racecourse. In this room, the balcony door was broken and would not open, considering the temp was about 33 degrees as the aircon was not on in advance, the room was stiflingly hot. Again we rang reception and they took 30 mins to come and fix the problem. The balcony had not been cleared of rubbish, the shower for the most part had no water pressure, the FREE wifi was extremely slow if you were not in the tower that the wifi was in, the supposed Cable TV consisted of 15 French channels and for the most part NO English speaking channels, there was supposed to be 4. The most we had was 2. Usually I would not care about TV on holiday but with the total lack of entertainment in Noumea the TV would have come in handy. All this was on day one, and I have problems worse than this that happened everyday, and the staff including the top manager really didnt seem to care about anything unless you spoke French. Noumea is pretty nice (not much to do except for Amadee island) But for the love of God, DONT stay at Ramada Plaza....

I booked the Ramada for my husband and I, and sister with hubby and a toddler. The reviews of hotels in Noumea were so inconsistent and I found Le Meridien too expensive to book. I chose a chain because I thought it would give us some certainty around quality.

I could not have got it more wrong. I dont know how it is possible that some of the other reviews are positive, so I assume a couple of scenarios:
the hotel housed us in an area that they are waiting to refurbish and there are better parts of the hotel that we were not exposed to
Something went terribly wrong with the staff at the time (potentially a major industrial dispute).

1. Be aware this is not a Ramada run property. I saw the sign in reception and alarm bells started ringing. It is run by a business that pays to use the Ramada brand name.

My sister was arriving in Noumea while we were at the islands. As she has a toddler and was arriving late at night, I viisisted the hotel to enquire as to whether I could leave a bag with some groceries. They said yes. So I dropped it off on 23 Dec, to find that the staff were on strike. I asked the guy at reception to make sure there was milk in the minibar for them as they arrived so they could feed the baby. This is supposedly after all a 4 star hotel.
When they arrived, they were told nothing had been left for them so they had nothing for the baby to eat. Also, there was nothing in the minibar and they asked if they could get some milk and bottled water (unaware if the local tap water was drinkable). The receptionist asked them to use a vending machine which was broken. Then they suggested they walked to a petrol station to buy these items. this during a tropical storm outisde with torrential rain at 3am in the morning! Eventually after some raised voices they got some milk from the kitchen. This isnt poor service, it's lack of consideration for tired travellers and a hungry baby!

Their room was very old, obviously when it was new it was plush furnishing. I understand it was refurbished in 2004 (so the decor is a bit corporate 80s but ok). However the kitchen, bathroom and the carpet are very tired. You only get two thin bath towels as well. Nothing in the minibar and hardly any amenities (imagine Aldi liquid soap). Cleanliness was borderline. They stayed in a junior suite number 1084.

However we had a far worse experience. We were upgraded from a deluxe room to a small suite. I was pleased. However when we got to the room it was obvious nobody had been in it for a while (ie the cleaners): I found 3 chards of glass on the kitchen floor, bigger than a coffee been and very sharp. Lots of dust around the place and the kitchen crockery (cups and glasses) had food stains. One of the thin bath towels was covered in black damp stains (I mean totally covered). I took it to reception to change it and they were neither surprised or apologetic.

The carpet was covered in stains, with more stains than clean parts and the sofa was literally falling apart. I thought we would just cope with this. We were paying over a hundred euro per night and I felt quite cheated. Then, during our first night I felt something running up my back, hair and head. It was a large coackroach! This was the last straw for me as it wasnt an isolated incident. We stayed in room 2061. Both our rooms were in the towers. There is also accomodation in a 3/4 story block that might be newer?

We then drove to the Meridien to see if they could accomodate us and luckily we got some of the last rooms. I wasnt looking for luxury just evidence of cleanliness.

However to their credit the hotel did allow us to leave without penalty even though we had booked and paid ahead.

I would say the standard of the rooms and service in this hotel is worthy just of a 2 star. Generally the hotel is in poor maintenance state and smells of damp. However I think even for a two star cleanliness these days is a basic expectation.