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Crowne Plaza Port Moresby – reviews, photos

4.0 of 5
Cnr Hunter & Douglas St, Port Moresby, Papua New Guinea
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Crowne Plaza Port Moresby
Crowne Plaza Port Moresby
Crowne Plaza Port Moresby
Crowne Plaza Port Moresby
Crowne Plaza Port Moresby
Crowne Plaza Port Moresby
Ranked #7 of 11 hotels in Port Moresby
3.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
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    10
    14
    4
    1
Date Rating
Alexandria, Virginia
Top Contributor
69 reviews 69 reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
“First time for PNG but not bad”
3 of 5 stars Reviewed 12 February 2012

I was here on business in October of 2011 and it was a decent experience. The food was expensive and the pool was small but not bad. The hotel is gated to keep the proletariat out. I heard people fighting in the streets at night. I had an east facing room with a view of the Coral Sea. Sunrise was amazing! The water was blue and there is a beach just a few hundred yards from the hotel. We asked if it was safe to swim there and it was explained that the brown streak in the water was most likely from the sewage discharge pipe just up the beach. We decided swimming was not a good idea. The sun was intense so be sure to bring sun block. I did not do any diving while I was there but the water and the history (WWII shipwrecks) look ripe for it!

Room Tip: Get a room facing East if you like the sunrise!
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  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask James B about Crowne Plaza Port Moresby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimPollockGM, General Manager at Crowne Plaza Port Moresby, responded to this review
27 February 2012
Good Morning James B,

Thank you for your comments regarding your stay with us in late 2011. It is good to read that you enjoyed your first PNG experience and we hope to be able to welcome you back in the future. It is unfortunate that you cannot swim in the beaches close to the hotel, however if you return you should take a boat trip to one of the outer Islands where you can swim in the crystal blue waters of the Coral Sea. You are also correct that the diving in the area is amazing. Again, if you return to PNG we can assist in getting a guided diving excursion arranged for you.

Kind Regards

Tim Pollock

General Manager
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Melbourne, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“A bit expensive but not a bad place”
3 of 5 stars Reviewed 28 December 2011

This was my first hotel in PNG. It was a bit overpriced for what you get. I think the prices have been inflated by the resources boom.
The service, food and accommodation were are ok.

  • Stayed June 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Gollum4242 about Crowne Plaza Port Moresby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimPollockGM, General Manager at Crowne Plaza Port Moresby, responded to this review
27 February 2012
Good Morning Gollum4242,

Thank you for your comments regarding your stay with us in December 2011. We are pleased that we met your expectations during your stay and would welcome the opportunity to host nyou again when you are next in Port Moresby.

Kind Regards

Tim Pollock
General Manager
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Vienna
Senior Contributor
46 reviews 46 reviews
Reviews in 42 cities Reviews in 42 cities
63 helpful votes 63 helpful votes
“Disgusting Place”
2 of 5 stars Reviewed 23 November 2011
4
people found this review helpful

We were forced into this place since Air Niugini had a "technical problem" and our flight was cancelled. I would never stay here if I had to. The hotel is rotten, linnen dirty and stained, so was the curtain at the window as well as the carpet. This the kind of place you keep shoes on all the time. Room doors are just thin wood so is the connecting door. Bathroom is late 60es design and not cleaned properly. Restaurant was reasonable for a 3rd world country. Beer expensive. The hotel is completely fenced and there are guard with guns standing around to protect this place.

  • Stayed November 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Berggericht about Crowne Plaza Port Moresby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimPollockGM, General Manager at Crowne Plaza Port Moresby, responded to this review
27 February 2012
Good Morning Berggerict,

Thanks uou for your comments regarding your stay with us in Novemebr 2011. It is disappointing to read that you found the hotel well below your expectations in terms of cleanliness. we have a very stringent set of systems and policies in place to ensure and standards are maintained, however from your comments it appears we have failed to maintain the standards in the room you stayed in. Please accept my apologies for this. I am also sorry that the design of the bathroom was not to your liking. The price of a beer at approx AUD4.80 we believe is a reasonable price and what you would expect to pay in mst parts of the world.

Again, thank you for your comments

Tim Pollock

General Manager
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4 helpful votes 4 helpful votes
“Most expensive in the Pacific”
3 of 5 stars Reviewed 23 September 2011
4
people found this review helpful

Travel a lot in the Pacific Region and also a Platinum member of the Priority Club and may I say thatt this is the only hotel in the Priority Club Group that does not recognise you as a Platinum member. They should learn from Holiday Inn Suva in Fiji where they treat you as a VIP guest as part of the Priority Club Platinum member. The rooms are in need of renovation, however the improvement from my recent visit in September 2011 is the choice of many channels from cable TV. The room rate is defintely the most expensive I have stayed in the Asia Pacific Region. It was very noisy at night from the local vendors outside. Most secured hotel with very good security. Hotel transfer was good however they need an extra bus service as we waited nearly an hour for the bus to return and pick us up from the airport. Food was good in the fine dining area and the buffet was just ok. Reception service was too long for Priority member and there should be another check in/out service for Priority Clubs Members.

Room Tip: Rooms from Level 9 facing the Ela Beach side is quiter.
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  • Stayed September 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask ExperienceCulture about Crowne Plaza Port Moresby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimPollockGM, Manager at Crowne Plaza Port Moresby, responded to this review
14 October 2011
Thank you for taking the time to post your comments on your visit to the hotel. We certainly value the business provided by our Priortity Club memebers and thank you for being part of our loyalty program. we continually strive to improve the offering of our members and I have contacted our Holiday Inn in Suva to understand how they reward their members.
I am pleased to read that you enjoyed the larger offering of TV Channels. We would also like to hear if there were any preferences that were not in the available selection. We continue to work on providing a secure environemnet for our guests and I thank you for the positive feedback on our security department. As I have mentioned in earlier responses, we are continually liasing with the local autorities in an attempt to have the local vendors removed from around the hotel. I do hope to be able to report some success in the near future.

Kind Regards

Tim Pollock
General Manager
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Brisbane, Australia
Senior Contributor
26 reviews 26 reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
“Reliable business hotel in the middle of Moresby - but very expensive”
3 of 5 stars Reviewed 2 July 2011

A good, comfortable and clean hotel in the heart of Moresby. Views over the harbour and Ela Beach are good. Security is good. Food is good (but read the menu carefully). Gym equipment is a bit lacking, but OK (a new exercise bike would be good). Very expensive by international standards (but OK by Moresby standards).

  • Stayed June 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Andrew M about Crowne Plaza Port Moresby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimPollockGM, Manager at Crowne Plaza Port Moresby, responded to this review
13 October 2011
Thanks you for taking the time to post your comments on your visit to Crowne Plaza Port Moresby. We have worked hard to provide food options that cater to our clients needs and are pleased that you enjoyed the food during your visit. We are in the process of increasing our offering in the Gym and will have more equipment by the end of October, including a new exercise bike!

Again thank you for your comments and we look forward to welcoming you back in the future.
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Additional Information about Crowne Plaza Port Moresby

Cnr Hunter & Douglas St, Port Moresby, Papua New Guinea
Price range (per night):* INR19,564 - 23,844

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