Somebody told me that Habitel was a good place to stay and I recommended the place to my business partner, when he went to his room the smell from the carpet was terrible, it does not have any type of ventilation system only the exhaust fan in the bathroom, In one opportunity I went to visit my business partner and had to wait for a long period of time at the front desk to be announced, when I requested to call for extra help, the front desk personnel got into an argument telling each other, "that is not my job" , then you have to be escorted to the room and the guest has to sign a book (A hotel or jail?), I call for the manager and after half an hour a male wearing jeans and a sports jacket with the hotel logo introduced himself as the manager, this person does not speak any English is nothing wrong with that but it is not good for his position, I explained him the situation in the middle of a battle of mosquitoes that fly freely in the bar area, at the end, my business partner had to leave because the carpet's bad smell was too strong, the manager promised to email me back with a follow up from the situation at the front desk, nothing yet and it has been a week, if this is a 5 star diamond hotel, I'll give 7 stars to the Knights Inn a 1 star hotel in Florida, I wonder how come a hotel with that kind of rudeness, regular suites (if you can call them suites) is rated 5 star diamond.
If you go to this hotel, bring mosquitoes repelent, carpet deodorant and patience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC