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Grand House Hotel – reviews, photos

3.5 of 5
Carrera 18 No. 93 - 97, Bogota, Colombia
Hotel amenities
Grand House Hotel
Grand House Hotel
Grand House Hotel
Grand House Hotel
Grand House Hotel
Grand House Hotel
Ranked #48 of 173 hotels in Bogota
4.0 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    25
    6
    5
    0
    2
Date Rating
New York City, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“great hotel , great location, great price - went for Anato”
4 of 5 stars Reviewed 4 March 2011

This was my first time in Bogota Colombia , because of what we hear in the news we decided to stay in a better hotel. We went there on a business trip - Anato Vitrina turistica trade show ( corferias) and it was somewhat close 30 min with traffic and 15 without traffic.
The people are very friendly and most of them speak English, the only bad thing was that the safe didn't work for my colleague and they didn't fix for the whole 3 days we were there.
We got the 6th floor rooms and it had a stairs and balcony which was very nice. Bought our tickets at otel.com for a really great deal.
The breakfast was good , but always the same... overall a great hotel and great locations.

The shower had jacuzzi heads and it was great! Free wi-fi

Note that if you get the hotel taxi is going to cost more than the yellow taxi and as long as they call for the yellow taxi is just as safe.

  • Stayed February 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bonn, Germany
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Great place”
5 of 5 stars Reviewed 7 September 2010
1
person found this review helpful

I have been to Bogota many times. Have experienced dirty hotels, expensive hotels, loud hotels, bad service hotels, lost laundry... the list is endless. Finally, a hotel that had it all:
Clean, quiet, friendly, efficient. A great find for a very good price.

  • Stayed July 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
“Worst hotel for service”
1 of 5 stars Reviewed 19 July 2010
1
person found this review helpful

This is the worst hotel i stayed in more than 25 countrie i visited.All there policies are to screw the client.Donot accept dollars, charge exchange rate as per there wish which benefits much more to hotel than client. Charged me USD200 for floor damage due to water in room and when i refused, they brought Imigration officer to the hotel and threaten me with his help to pay or face immigration problem. The manager donot trust client, wants his security guard to go with me to cambio to change USD in to Local currency, not for security but so that i donot run away without paying. All this is for USD 125 per day, shameless hotel, not deserve more than 2 star.

  • Stayed July 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask cshekhar75 about Grand House Hotel
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SuitesGrandHouse, Gerente at Grand House Hotel, responded to this review
11 November 2010
Our hotel strives to provide first class service to our worldwide guests based on hard work and good faith. Unfortunately, there are instances where a guest commits different acts, out of good faith, for which they are held responsible just as it would happen in any hotel of the world. Damaging a suite and not paying a hotel bill are acts that we cannot accept, given the nature of the hotel business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakland, California
Senior Contributor
38 reviews 38 reviews
Reviews in 26 cities Reviews in 26 cities
49 helpful votes 49 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed 15 June 2010

I enjoyed my stay at the Grand House. The staff is great - friendly, gracious, always willing to help. My room - a junior suite - was large and spotlessly clean. The bathroom had a huge jacuzzi tub and a nice large counter. The decor is modern, if a bit spare. Lots of power outlets and strong wi-fi (there was a wireless router in my room). Location is on a very quiet street an easy walk to Parque 93 and a slightly longer walk to Zona T. Breakfast is nice - good selection of fruits, juices, cereals, breads, and eggs to order if you like. I do recommend avoiding the second floor, as there's a fair bit of noise from the parking garage immediately below (I moved to 4th floor after 1st night). I had no problems at all. Bill was 100% accurate at check-out. I would recommend the hotel without hesitation.

  • Stayed June 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgia-USA
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
“Great hotel, but be prepared to argue about the bill....”
4 of 5 stars Reviewed 19 December 2009

I stayed at this hotel on my arrival into Colombia, and prior to my departure from the country. This hotel is nice, well-appointed, good service, good location, and a very good value. Service is impeccable.

The only downside is the bill and all of the addtional charges. First, they charged me for breakfast, but the website said it was included (like every other hotel in Colombia). The charge wasn't much, so I didn't argue on either stay about the charge. Upon leaving after the first night, I made a reservation for my return to Bogota, and we agreed on the same rate. Well, when i checked out to go to the airport, they had charged me twice my original rate AND for two nights! Luckily I still had the receipt from the original stay to show the rate we had agreed upon. It took 30 minutes to sort this out, but they finally did. ALso, when I was waiting on a cab in the lobby the night before, another customer was having the exact same argument with reception.

Also, don't use their "in-house" taxis nor do not let them charge it to your bill. They will add a 10% mark-up to everything and charge IVA.

Again, great hotel, just have your agreed upon rates handy upon check out.

  • Stayed December 2009, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Grand House Hotel

  • Grand Hotel Bogota
Address: Carrera 18 No. 93 - 97, Bogota, Colombia
Price range (per night):* INR9,914 - 14,114

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