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Hotel Estelar Windsor House – reviews, photos

4.0 of 5
Calle 95 No 9-97, Bogota, Colombia
Hotel amenities
Hotel Estelar Windsor House
Ranked #16 of 173 hotels in Bogota
4.5 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
    24
    10
    1
    0
    2
Date Rating
1 review
2 helpful votes 2 helpful votes
“Friendly staff, near to park 93 but a little bit to far from rest of Zona Rosa, drinks are a bit pricey!”
4 of 5 stars Reviewed 22 September 2011 via mobile
2
people found this review helpful

Friendly staff, near to park 93 but a little bit to far from rest of Zona Rosa, drinks are a bit pricey!

We were here on honeymoon but had no special treatment!! Otherwise reception staff were very friendly and helpful, good english. Breakfast was superb!! Very tasty!!

Weirdly though there are no environmental controls in rooms, one minute it was too hot and then too cold. Also reception bar in evening time was far too cold so we brought our drinks up to room!

Mainly a business clientele we appeared to be the only tourists!

Beautiful building and rooms!!

Door staff could be a little more welcoming!

All in all a great stay

  • Stayed September 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Tamasog about Hotel Estelar Windsor House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coordinación Calidad, Gerente de E- Commerce at Hotel Estelar Windsor House, responded to this review
26 September 2011
Dear Guest,

Thank you very much for having taken the time to give your feedback. Your comments are most important to us since they allow us to improve the services and products we offer.
We have been very pleased to read that your expectations have been exceeded and we would like to thank you for the good ratings you gave us in the various categories.

However we are sorry to read that you didn´t feel comfortable because of the temperature in your room and in the bar. We would like to apologize for any inconveniences caused. This point has been taken up in our team in order to change this point for the better.
We´ll also improve our service at the entrance.

Thank you again for your comments on this website. We do hope that we will have the pleasure of welcoming you back again soon to the Windsor House or to any of our properties.

Best regards,

Jose A. Urdinola
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Acapulco, Mexico
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Great”
5 of 5 stars Reviewed 19 September 2011
2
people found this review helpful

Very Nice Hotel. Reminded me of a Embassy Suites with the living room when you enter (no TV), then bathroom, a closet across with the bar and fridge, then bedroom (with TV). Excellent wi-fi. Staff spoke perfect English and very helpful. Walking distance to Parque 93.

  • Stayed September 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask Mr-Acapulco-Gold about Hotel Estelar Windsor House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coordinación Calidad, Gerente de E- Commerce at Hotel Estelar Windsor House, responded to this review
20 September 2011
Dear Guest,

Thank you for sharing your experience from your recent stay at Estelar Windsor House.
We are very pleased to read your review and learn that you enjoyed your time with us.

We certainly look forward to welcoming you back next time.

Best regards,

Jose A. Urdinola
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Quality hotel in good location.”
4 of 5 stars Reviewed 10 August 2011
1
person found this review helpful

This is a good, clean, quality hotel and a relatively quiet street. The staff is helpful and friendly, and the breakfast is excellent, as well as the restaurant. This is my second stay at this hotel, and I recommend it.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask OrlandoTraveler32814 about Hotel Estelar Windsor House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coordinación Calidad, E-Commerce at Hotel Estelar Windsor House, responded to this review
16 August 2011
Good Afternoon Mr. Orlando,

Thank you for sharing your experience from your recent stay at Hotel Estelar Windsor House. We are very pleased to read your review and learn that you enjoyed your time with us. We appreciate your comments which are very important to us. We certainly look forward to welcoming you back next time.

Sincerely.
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Canterbury, United Kingdom
Senior Contributor
43 reviews 43 reviews
Reviews in 36 cities Reviews in 36 cities
52 helpful votes 52 helpful votes
“Quality hotel in a quiet smart residential area”
5 of 5 stars Reviewed 9 January 2011
2
people found this review helpful

We always treat ourselves after a long flight and we were pleased with our choice.
All the staff were incredibly helpful and friendly, the buffet breakfast was superb (local food and international, and an amazing variety of fruit juices and fresh fruit) and the rooms spacious and modern. We stayed for three nights.
The street is not much used by traffic and the area is smart residential. It felt very safe. We walked everywhere: to Parque 93, which is indeed excellent for restaurants in the evening, and to the two nearest Transmilenio stations (Calle 100 and Virrey). If you don't visit the Museo del Oro, then you are missing out!
It's great they have an internet room with several PC's, all free of charge. If you wish to use the excellent steam room, make sure you ask the staff to turn it on well in advance. The bottles of water left in the bathroom are not complimentary and we made a recommendation to the management that this should be made very clear (they responded in writing a week later - good after service). There was just one mishap after our arrival at 9pm: we asked for a quiet room, and found a party started below us just after we had fallen asleep. However, staff were helpful and we were immediately moved and upgraded to a lovely suite in a quiet part of the hotel, and slept very well after that.

  • Stayed December 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Englishtravelfanatic about Hotel Estelar Windsor House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coordinación Calidad, E-Commerce at Hotel Estelar Windsor House, responded to this review
18 January 2011
Dear Guest:

Thank you for sharing your experience from your recent stay at Hotel Estelar Windsor House. We are very pleased to read your review and learn that you enjoyed your time with us. We appreciate your comments which are very important to us. We certainly look forward to welcoming you back next time.
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Fort Myers, Florida
2 reviews
1 helpful vote 1 helpful vote
“Excellent service and location”
5 of 5 stars Reviewed 29 September 2010
1
person found this review helpful

This hotel is located in a nice neighborhood and within walking distance of Park 93 where there are plenty of clubs and restauarants. Very nice hotel with nice clean rooms. The service is excellent. When we asked for directions, the front desk girl walked outside and showed us where to go. The bed was very big and comfortable. One of the best places to stay that combines proximity to the night life but still in a quiet neighborhood. Nice gym and a nice restaurant with a great breakfast buffet. English is spoken if necessary. No complaints!

  • Stayed September 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TravelOften65 about Hotel Estelar Windsor House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coordinación Calidad, E-Commerce at Hotel Estelar Windsor House, responded to this review
6 October 2010
Dear Guest:

Thank you for your positive review of your recent stay with us at Estelar Windsor House. We keep on working hard to provide our guests an excellent experience during their stay. Hoteles Estelar is very pleased that you enjoyed your stay. We would like to invite you to visit us in other destinantions where we can provide you the same excellent Estelar service.
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Additional Information about Hotel Estelar Windsor House

  • Ghl Hotel Windsor
Address: Calle 95 No 9-97, Bogota, Colombia
Price range (per night):* INR6,665 - 12,546

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