The service at this hotel is seriously bad. It seems that the employees have no training in hospitality management. I've been to 32 countries and countless hotels. This is the only hotel that has oppressive restrictions and rules. They do not allow any visitors period in the hotel after 6pm. So, if you're meeting friends, which I was, they cannot be in the hotel after 6pm. Weird policy. Also, if you're staying alone, you get one towel in the bathroom. The rooms are ok. The furniture is dated and needs to be replaced. The bathroom was very clean. Bottom line, it's a cheap, clean (mostly) place to stay, but you get what you pay for.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
21 November 2011
Dear Customer,
We regret the inconvenience for the attention of our staff, which already were trained in customer service and attention.
In terms of visits, our politics are very clear, because our priority is the security of our guests. Which does not allow the entry of visitors from 7:00 pm to 7:00 am in the rooms, but guests have the option of meeting in our Business Center and Lobby Bar.
Regarding the rooms we are improving furniture, which will make your stay a pleasant place.
We hope that what happened does not affect the image that you keep and give us the opportunity to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC