I’ve stayed at other hotels in Bogota while I´m traveling for business, and nothing compares to the Charleston Casa Medina. Service is not only good, is absolutely premium. From the concierge, to the waiters, to the event staff, I haven´t experience such attention to detail and to good service anywhere else lately in all of South America. The rooms are incredibly spacious, the property is beautiful and elegant and the amenities are first class. It is also the perfect place to have meetings. The rooms were equipped with the latest technology and service and food just couldn’t be better. In my last visit I decided to try another hotel to have more options, and I can confirm that this is definitely the best hotel of city. I’m never changing again.

Have stayed at Casa Medina hotel many times on business trips to Bogota. It is located in a beautiful historic palatial home that has been tastefully added on to. It is a five star hotel and a wonderful change from a standard business class hotel. It is located within walking distance from calle 72 (Chile) and Rosales neighborhood and right next to an area of restuarants, bars and cafes. The rooms are enormous, and very tastefully decorated with large bathrooms and great showers, there is a a beautiful central garden. For the best rooms, get one in the older wing of the hotel, for quieter rooms, make sure to request rooms that do not face Avendia 7a. Only complaints were on the last visit cleaning staff were shouting back and forth to each other outside room door, rooms on Av. 7a can be noisy with rush hour traffic, and if you have trouble sleeping when sunlight enters room, best bring a sleep mask.

We stayed at Casa Medina for 4 days, and cannot criticize anything. The room was large and very comfortable, staff were friendly and helpful, breakfast was excellent. Although not located in an area of many tourist destinations, there are a large number of decent to excellent restaurants within a (safe) 5 minute walk. Astrid y Garcon, a Peruvian restaurant, was our favourite. We stayed over a weekend, and the hotel was surprisingly quiet. Perhaps it has more guests during the week, who are in Bogota for business.

The hotel was recommended as the place to stay for our business meetings as the central location to our client meetings. The hotel has beautiful flowers and the overall beauty of the hotel grew on me during my three day stay. My room on first impression seemed to me to be average. Not sure why they don't stock a iron for business travelers, had to get the hotel maid to press my clothes. The bed was average but comfortable.
My room was second floor street side. I heard all the traffic noise, car alarms, people working on cars next door. While I am from the NYC area and have a high tolerance a reasonable level of noise the hotel allowed too much to creep in my opinion - they should invest in better windows.
The area is nice, many varied food options within walking distance. I allocated too many meals to Harry's bar and grill around the corner - it was a very good place to go for casual food with a excellent wine list.
The staff overall I thought was helpful, if you engage a staff member walking down the hallways they don't speak or smile, local custom thing??
They only strong negative is the internet service - it's a fast wireless network. You have to buy time in blocks of time and you must retain the password they give you. The password does not retain in the browser and its annoying to have to keep going to the home page to type in the password. My next trip i will stay in the sister hotel the located downtown or a american global chain hotel but the medina will not be revisited, just not my preference. I would recommend this hotel just not for the business traveler.