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Arlington Place – reviews, photos

3.5 of 5
Calle 109 N 19-51 | Plaza de Navarra, Bogota, Colombia
Hotel amenities
Arlington Place
Ranked #81 of 173 hotels in Bogota
4.0 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    6
    9
    7
    0
    4
Date Rating
New York City, New York
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Very pleased with overall stay”
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

Initially had a bit of a hard time finding the location (taxi driver seemed to have a difficult time with the address), but once we arrived, all three of us traveling together were quite pleased with our accomodations. It was nice to have a modern, upscale room to return to after going the hostel route in Cartegena. The consierge was extremetly friendly/helpful in helping to navigate around Bogota and breakfast provided was always right on time. One of the biggest pluses for Arlington Place is its location. Located in an affluent area in the northern part of Bogota, we alway felt safe while exploring the area (btw, there are many good restaurants/bars to choose from), and was within walking distance of the BRT (bus rapid transit) that opened up the rest of beautiful Bogota up for exploration. Another nice benefit of the area was that on Sundays they closed down one direction of traffic so you could enjoy a nice bike ride or walk on the main road.

Pros: Clean/modern rooms, friendly/helpful staff and great location

Cons: There were no room safes at the time of our stay

I would highly recommend the Arlington Place to any of my friends traveling to Bogota, and would definitely consider staying there again!

  • Stayed February 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula Bolivar, Booking Manager at Arlington Place, responded to this review
6 February 2012
Dear Guest,
We really feel comfortable with your opinion.
You describe everything we do to make an awesome stay. We are training our staff to increase their custormer service levels and to make you feel very pleasant in our hotel.
We apologyze for the safe missing, Now we have them in all our rooms.
We hope to have the opportunity to see you again as a guest in Arlington Place.
Regards.
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Bolivia
Senior Contributor
30 reviews 30 reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Sure you can find something better”
3 of 5 stars Reviewed 24 March 2011

The place is not that bad, although for sure you can find something better at the same price. Service is not bad, but, again, you can be treated better. I stayed with a couple of colleagues there. They lost the laundry of one of the colleagues, the bed broke only when sitting on it, there were fleas on the bedrooms, towels very tiny and quite over used.

  • Stayed February 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Decent Apt but not a hotel”
3 of 5 stars Reviewed 25 August 2010

I stayed at the " Presidential Suite" a large two level dated apt with a very nice kitchen, living and balcony. There is no Plasma TV in the apt only a small std TV in the bedroom.
Breakfast choices were abundant but the aquality was very poor specially the instant coffee and green mango. This place more useful for peolple that hae time to cook and do not expect a high level hotel service. Upstairs balcony area door can not be locked and the save was out of order. No shampoo provided and the towels were old and not changed daily even though I left them on the floor.
There was no room service but you order food from a list of local restaurants and they will deliver to the room. Save taxi service was fast and arranged by the person at the check in counter. I will not recommend it if you expect hotel like services.

  • Stayed August 2010, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newark, NJ
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
“Awesome Stay”
4 of 5 stars Reviewed 4 May 2010

great for the price. private; nice; and close to the U.S. Embassy.....super clean!.....

  • Stayed April 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paula Bolivar, Manager at Arlington Place, responded to this review
12 May 2010
Thank you so much, we hope to offer you our services in another ocassion, this is your home in Bogotá!!!
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Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Are you serious?!”
1 of 5 stars Reviewed 4 February 2010

Everything was great until I arrived for my check-in. I saw that everything is done old school--no computers--just book keeping. Which was cool, nothing against that. The front desk agent looked through the books and had a shocking face. I notice it and asked "why the face?" (In Spanish) and she replied, "we don’t have that room available."
It comes out that they extended the stay for that person already occupying the room. (I revered the presentational suite). She did say if I wanted to see any other rooms--I didn’t want to see any other room, because it wasn't up to par for what I wanted. Plus I went through Expedia--so it was already PRE-paid and I made the reservations in December.
Management already knew about this issue and didn’t do ANYTHING! For my situation there was no management on the clock. The front deck agent called (a so called) manager, and that person didn’t pick up either. They returned the phone after 20 minutes in the situation. On top of which I made several attempts to contact the hotel to reconfirm my reservation, but no one EVER answered. (Just like their management.)
I picked this hotel for the price, for the type of room, for the location, and also to write a better review than the others. I really had hope in the hotel, but after this they lost my business and I would NEVER recommend this hotel to ANYONE.
Thank goodness that Expedia relocated me to a better hotel--a brand name hotel.
To the readers: trust me don’t waste your time, just read the reviews. If you do book just don’t be shocked, nor have high expectations.

  • Stayed January 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Service
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Paula Bolivar, Manager at Arlington Place, responded to this review
12 May 2010
First of all, the problem with the reservation was informed many days before to the page you made the reservation, but as We noted You didn't know anything They didn't tell you anything.

Obviously, we felt so worry about because You didn't receive the change in your reservation, the problem was not inavailability in the apartment, the real situation was that We had a serious problem of plumbing, and we couldn'd acommodate anybody there, our responsability is offer the best service and we preffered to relocated you because that room is the only one presidential suite we had here.

Something that you didn't mention is that We refunded you in cash money the price you pay by the site, and then They Refund it too ( reflected on the stay you had in another hotel).
,It means you receive twice the amount you pay.

We are trust that if you had stayed here, you have wrote a good review, When We talked with girl that was with you We explain her the situation and the answer was not the same you wrote here.

One thousand of apologies again.
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Additional Information about Arlington Place

Calle 109 N 19-51 | Plaza de Navarra, Bogota, Colombia
Price range (per night):* INR5,993 - 11,650

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