We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Hotel Estelar Suites Jones

Hotel Estelar Suites Jones – reviews, photos

4.0 of 5
Calle 61 No 5 39, Bogota ., Colombia
Hotel amenities
Hotel Estelar Suites Jones
Ranked #37 of 173 hotels in Bogota
4.0 of 5 stars 35 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

35 reviews from our community

    Trip type
Traveller rating
    16
    12
    7
    0
    0
Date Rating
Ottawa, Ontario
Top Contributor
97 reviews 97 reviews
Reviews in 47 cities Reviews in 47 cities
85 helpful votes 85 helpful votes
“A little schizophrenic but good rates”
3 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

I have been a repeat customer of this hotel for a few years and usually stay there when I am travelling solo. This time I was travelling with my partner and since we were staying a few days we wanted a larger room. They gave us a dismal room with a view of the offices in the next building. Keep in mind that since this is Bogota there is no real need for air conditioning, so you need to rely on leaving the window open during the day........... which is not so convenient when you have people staring in at you from only 20 - 30 feet away. I was told that there were no other rooms available that night but they would try to move us the next day. I asked a few times and they seemed totally disinterested in doing anything. I would expect that from other hotels but not one which I have been staying at for years (keep in mind that I tip very well). I just stopped asking.

One thing that stood out is that I need to print and send a fax and was having difficulty. The concierge and front desk receptionist went out of their way to help me get it done (they spent over half an hour on it). On the other hand I was looking for a dentist and got no help at all.

The hotel itself is quite nice and the breakfast buffet is excellent. Some of the staff go out of their way to help you while others are a little indifferent. Laundry service is fast but room service has gotten quite slow........... but the food is very good.

I would not stay in the same room again (307) and would pay the higher prices at the Hilton (up the street) if I was in the same position again. The only reason we did not move this time is that we were out late most nights and did not wake up early enough to be out by noon and were not in any condition to move.

All in all it is still a good choice and you cannot beat their prices. The location is great. However a little loyalty to old clients would be kind of nice.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 10 more reviews by luv2travel9999 for Bogota
Ask luv2travel9999 about Hotel Estelar Suites Jones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“A lovely hotel”
5 of 5 stars Reviewed 20 November 2011
1
person found this review helpful

The staff is great. The rooms spacious and clean. And the price was right. It's a 15-min cab ride from La Candelaria, but it was about 15K Pesos so not a hassle at all. I'd stay here again.

  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by ean36 for Bogota
Ask ean36 about Hotel Estelar Suites Jones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coordinación Calidad, E-Commerce at Hotel Estelar Suites Jones, responded to this review
23 November 2011
Dear Guest,

Thank you for your comments. We are looking forward to make your next visit to Colombia the best stay with Hoteles Estelar. We want to invite you to use the services of another of our destinations. Please let us know about your experience in our Hotels it is very important to us in order to be better each day.

Syncerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“Comfortable in a nice area”
4 of 5 stars Reviewed 6 December 2010
1
person found this review helpful

The area is really good but is residential. Is not noisy as you can see in some relates. The service is excellent. The hotel is focused for business people but if you are tending to spend your free time outside, it is a good place to stay. I liked the breakfast(it is not included) and in the same zone, you can find the best restaurants. The rooms are huge and clean.

  • Stayed December 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask RenatoCarneiro about Hotel Estelar Suites Jones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coordinación Calidad, E-Commerce at Hotel Estelar Suites Jones, responded to this review
6 January 2011
Dear Guest
Thank you for your feedback and taking the time to post your comments. We were very pleased to read about your stay at the Hotel Estelar Suites Jones. We would like to invite you to visit other destinations where we can provide you the same excellent service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quito, Ecuador
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great Hotel”
5 of 5 stars Reviewed 1 December 2010
1
person found this review helpful

I stayed in the Estelar Suite Jones for two nights in late November. First of all I have to say that Hotels in Bogota are a bit expensive if you compare the prices with countries like Venezuela, Ecuador or Peru, but if you are looking for a good hotel located in a very nice neighborhood then Estelar Suite Jones is a great Option. It is located about 20-30 minutes from El Dorado Airport and 15 minutes from the business and commercial zones.

I paid $300 for 2 nights (through hotels.com, if you look at the hotel’s page the price is much expensive). The room I got was really big, it was very clean and well maintained, the bathroom was clean and big also, even though the hotel is near a main avenue in Bogota (Carrera 7) I didn’t hear any noise, so I slept very well. Service is great, all the staff is very kind and polite. I had just some problems with Internet at night, I am not sure if I was too far from the access point but It was not a big issue.

Overall I rate this hotel with 5 stars because of its great service (staff very kind), great room (clean and big), good location (near G Zone and T Zone, where you can find restaurants, bars and shopping malls). I really recommend this hotel.

Best Regards

Diego

  • Stayed November 2010, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask dmvega about Hotel Estelar Suites Jones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Ontario
Top Contributor
97 reviews 97 reviews
Reviews in 47 cities Reviews in 47 cities
85 helpful votes 85 helpful votes
“Consistent”
5 of 5 stars Reviewed 19 July 2010

Services and standards can change at hotels due to management and employee changes, which is why I am writing a review of a hotel which I have reviewed several times before.

Some of the staff have changed however the service is consistently great. Housekeeping are always there to clean the room when it is convenient for the customer. I often stay out late and sleep all morning and afternoon and they are right there to clean the room anyway.

Laundry service is quick and efficient. Room service is excellent. The Bellboys are very knowledgeable and can help you out with just about anything. I did not use the hotel gym so I cannot comment on it, however Bodytech is right up the street less than 2 blocks away. The neighbourhood is safe at all hours, although the staff will warn you to be careful when it is quiet (late night). I never felt uncomfortable.

There are many great hotels in Bogota however Suites Jones is my favourite due to it's location and quality of facilities and services. The rooms are large and comfortable.

Stayed July 2010, travelled solo
Was this review helpful? Yes
See 10 more reviews by luv2travel9999 for Bogota
Ask luv2travel9999 about Hotel Estelar Suites Jones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hotel Estelar Suites Jones also viewed

Hotel Estelar De La Feria
4 of 5 stars 37 Reviews
Bogota, Colombia
Show Prices ABS:HotelCheckRates-d455404?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Bogota Marriott Hotel
4.5 of 5 stars 139 Reviews
Bogota, Colombia
Show Prices ABS:HotelCheckRates-d1469232?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Casa Deco
4.5 of 5 stars 251 Reviews
Bogota, Colombia
Show Prices ABS:HotelCheckRates-d1550425?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 173 hotels in Bogota, ranked by popularity »

Been to Hotel Estelar Suites Jones? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Estelar Suites Jones

Calle 61 No 5 39, Bogota ., Colombia
Price range (per night):* INR6,161 - 10,082

Owners: What's your side of the story?

If you own or manage Hotel Estelar Suites Jones, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Estelar Suites Jones
Show the lowest price for this hotel (from our partners)
Show Prices