I came to this hotel about a year ago for business, and I was not impressed by the hotel or decor, so when my company booked this hotel for me again I was hesitant to stay. I was assured that they have recently had a refurbishment and has vastly improved.

When I arrived - what a difference! The decor is modern, but still keeping with the hotel's heritage. The front desk staff were very helpful and friendly and I was told all about the hotel's facilities while being escorted to my room. The rooms have been completely redone, and the bed was more than comfortable.

Since I'd been given a free drink with a meal at one of their restaurants, I thought I would try the sushi at their Japanese restaurant - Taiki. It really was superb, and all the staff were very friendly.

Breakfast was good, although it would have been better if I'd have been given the option of including it in my room rate. Overall a surprisingly wonderful stay, and I will definitely be returning there on my next trip to Abu Dhabi. I am just disappointed that I didn't stay long enough to try any of their other restaurants - but hopefully next time!

I am appalled at the treatment by this so called 4 star hotel myself and 2 friends were refused entry to this establishment and the reason we were refused we were told we could not enter because we were wearing our national dress the kilt. So now we know how friendly the UAE is i wonder how they would feel if an Arab was refused entry in a Uk hotel for wearing national dress shame on you and i will advise people to stay away from your unfriendly and racist hotel.

The hotel is clean and the staff are normally friendly enough. The place does look a little tired though - air conditioning units are mostly old and noisy; the rooms are not well insulated from the noise outside.

One issue that all should be aware of is that the 'Ally Pally' bar in the hotel is full of prostitutes; and if you go in to the bar you are very unlikely to be left alone.

Booked into this hotel with some reservations, but due to limited availability I decided to give it a try. I would describe this hotel as a good 3 Star and not a 4 star hotel, although the rooms were basic they were clean. There was a lack of toiletries provided, on my arrival there were 3 small bottles of shampoo in the bathroom and during my 5 night stay these were never replaced even when they were all empty.
The mini bar was only replenished after twice complaining to reception, and the only staff that wanted to help were the bellboys hoping to receive a tip. The breakfast was reasonable although the staff had never heard of Earl Grey Tea.