We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Al Ain Palace Hotel – reviews, photos

3.0 of 5
Sheikh Khalifa Bin Zayed Street, Abu Dhabi, United Arab Emirates
Hotel amenities
Al Ain Palace Hotel
Al Ain Palace Hotel
Al Ain Palace Hotel
Al Ain Palace Hotel
Al Ain Palace Hotel
Al Ain Palace Hotel
Ranked #67 of 90 hotels in Abu Dhabi
3.0 of 5 stars 13 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

13 reviews from our community

    Trip type
Traveller rating
    2
    1
    3
    3
    4
Date Rating
San Antonio, Texas
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Very nice hotel for the price”
5 of 5 stars Reviewed 8 February 2012 via mobile
2
people found this review helpful

I was worried about staying due to the poor reviews. My company associates recommended it so I took the risk.
Al Ain Palace is a good choice and a convient place to stay in Abu Dhabi's city center. I found everything here worthy of a 4+ star rating and the prices are fair. The rooms are large, clean and comfortable. The staff Is friendly and the service is good. If you are looking for a good place to stay at a reasonable rate, I recommend staying at Al Ain Palace.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask JimmyCutler C about Al Ain Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“NOT TOO BAD”
3 of 5 stars Reviewed 18 October 2011
1
person found this review helpful

I am living in Dubai and have stayed at the hotel on several occasions, my first experience of the check in was very slow, but after that they got their act together, some rooms only have a small shower and no bath tub, but apart from that the rooms are comfortable and good value for the money, newly decorated, mostly clean although on 1 occasion, a shower cap was left hanging above the shower and on another occasion i dont thik the shower floor had been completely cleaned. they dont supply tissues in the room and if you book a double you tend to get only 1 complimentary bottle of water. if you dont go near the dodgey bar, it is ok, can use the 5* pool and from the next hotel and the gym is big and adequate, remember this is not a 5* star hotel but generally not bad for the money. the porter was very helpful.

Room Tip: pick a room with a bath and not just a shower
See more room tips
  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by CAM14 for Abu Dhabi
Ask CAM14 about Al Ain Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Well-located, but completely nondescript”
3 of 5 stars Reviewed 14 August 2011

I stayed at the "Ally Pally" for 10 nights in November, and despite the length of my trip, don't really have all that much to say about it.

The hotel is fairly large and anonymous and despite its status as one of Abu Dhabi’s cheaper hotels, it certainly doesn’t come cheap at considerably more than £100 per night for a basic ensuite double room.

The room itself was a little dingy, and a musty smell pervaded the room (in fact, the entire hotel…), that A/C couldn’t kill off. It was, however, quite clean, despite the mystifying smell.

The staff (whom, in true UAE fashion, were all of course imported from Africa and Asia) weren't particularly friendly or helpful, and insisted on holding my passport until the entire bill was paid (I was paying via installments due to my travel agent back home not ordering in enough AED currency for me to take in cash, so I had to draw funds from my bank account in UAE, which were of course limited to £200 per day. Staff were not very happy about this, nor particularly understanding.)

As far as location goes, it's pretty good (situated pretty much on the impressive corniche), yet since Abu Dhabi is NOT a pedestrian city, the location ultimately didn't matter very much, as local taxis were abundant and extremely cheap. It is within walking distance of the relatively few bars that Abu Dhabi has on offer, and even has its own pub onsite (which was avoided, as it has a local reputation for providing some of the seedier 'services' one encounters in UAE).

All in all, few memories remain of this trip and hotel stay, and those that do are unfortunately mostly negative.

  • Stayed November 2010, travelled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask J K about Al Ain Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Al Ain, United Arab Emirates
2 reviews
2 helpful votes 2 helpful votes
“Women and Families Don't Go There”
1 of 5 stars Reviewed 20 May 2011
2
people found this review helpful

This place is full of prostitute in a country where prostitution is unacceptable behavior. The hotels staff behaviors as security guys and pims for such. I was innocently accused of not staying in a place I paid two nights for, drag out of the elevator by this people and later threaten with police. I could not believe my luckj, and they had the balls to not aplogise when they discovery their mistaken. I will need my lawyer for this one. Bad service too, too many Filiopo prostitutes.

Room Tip: No way
See more room tips
  • Stayed May 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask TravelLady1995 about Al Ain Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Abu Dhabi hotels

Vision Hotel Apartments
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d646349?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Cristal Hotel Abu Dhabi
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1410545?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Fairmont Bab Al Bahr
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1557740?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Aloft Abu Dhabi
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1553492?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Millennium Hotel Abu Dhabi
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d301683?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Abu Dhabi, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
“Never Ever to be checkin this hotel”
1 of 5 stars Reviewed 8 May 2011
2
people found this review helpful

My Name is Ahmed I have reservation on May 5, First of all they did`nt find my reservation then i told to my colleague to send my reservation through e-mail by there given addresse on the site but the receptionist says that this addresse belong to our sales, Anyhow than I contact Booking.com to help at 01:00 am they did somehow but again the lady receptionist as well as the duty manager refused to check me in because there CID department is no more working on the seat.
This is not my problem that this department is not working on that time i buying to hotel to relax my time do some bussiness meeting but all of this make me so upset.
I SUGGEST TO ALL TRAVELLER NOT TO VISIT SUCH A IRRESPOSIBLE HOTEL WHO HAS NO VALUE OF THERE GUEST. SUCH A BAD NIGHTMARE. SHAME ON THEM TO BE A PART OF HOSPITALITY.

AHMED.
E-MAIL RASHID.JAVAID1@GMAIL.COM

  • Stayed May 2011, travelled on business
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask RASHID2011 about Al Ain Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Al Ain Palace Hotel also viewed

Mercure Centre Hotel
4 of 5 stars 239 Reviews
Abu Dhabi, Emirate of Abu Dhabi
Show Prices ABS:HotelCheckRates-d299709?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Emirates Palace Hotel
4.5 of 5 stars 646 Reviews
Abu Dhabi, Emirate of Abu Dhabi
Show Prices ABS:HotelCheckRates-d507156?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Beach Rotana - Abu Dhabi
4.5 of 5 stars 561 Reviews
Abu Dhabi, Emirate of Abu Dhabi
Show Prices ABS:HotelCheckRates-d302775?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 90 hotels in Abu Dhabi, ranked by popularity »

Been to Al Ain Palace Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Al Ain Palace Hotel

Sheikh Khalifa Bin Zayed Street, Abu Dhabi, United Arab Emirates
Price range (per night):* INR4,201 - 10,978

Owners: What's your side of the story?

If you own or manage Al Ain Palace Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Al Ain Palace Hotel
Show the lowest price for this hotel (from our partners)
Show Prices