We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Abu Dhabi – reviews, photos

5.0 of 5
Hamdan Street, Abu Dhabi, United Arab Emirates
Hotel amenities
Special offer
Save on Hotel Packages!
Crowne Plaza Hotel Abu Dhabi
Ranked #19 of 90 hotels in Abu Dhabi
4.5 of 5 stars 139 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

139 reviews from our community

What travellers say about this hotel
  • Roof top pool(4)
  • Very expensive(3)
  • Decent gym(3)
  • Priority Club(3)
Traveller rating
    51
    64
    19
    5
    0
Only show reviews for Family (11) | Couples (24) | Business (70)
Date Rating
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Value for money”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

We have stayed at this hotel many times over the past 18 months simpy because it offers very good value for money for most of the year even when other Abu Dhabi hotels are quite expensive. The staff have always been very efficient, courteous and helpful. The restaurants provide good quality meals at very reasonable prices but for us non-smokers, the bars/lounges (Heroes and Vincents) are not ideal for a quiet drink. The Club Lounge offers excellent service and at current discount (AED200) is worth the extra money. Very good location - in main downtown area, and in cool weather, close enough to walk to the Corniche. Would recommend taking the breakfast package which is especially good value for couples. Will continue to stay at this hotel while in UAE.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask OB52 about Crowne Plaza Hotel Abu Dhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza AbuDhabi, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review
15 February 2012
Dear “OB52”,
We would like to thank you for taking time to write a review of your stay here on Tripadvisor.
Thank you so much for your loyalty and for continuous support with Crowne Plaza Abu Dhabi for the past 18 months.
We are happy to hear that you always find our staff “very efficient, courteous & helpful” and that you enjoyed the facilities offered in our Club Lounge.

For an alternative smoke free and enjoyable atmosphere, our Asian restaurant Cho Gao will surely delight you. Cho Gao is our pride and joy being the only restaurant, lounge and bar in Abu Dhabi that offers a strictly non smoking environment for a better experience.
We hope you shall join us at Cho Gao, when you come back to Crowne Plaza Abu Dhabi.
Thank you again for your recommendation and we look forward to welcoming you back in the near future.

Best Regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middlesbrough, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Best service I've received while travelling”
5 of 5 stars Reviewed 27 January 2012

Ended up staying in this hotel for nearly two weeks, as my job was delayed. Paid the extra to get upgraded to the club floor, which was definitely worth it. Included breakfast, internet, laundry, drinks and some food.

Personnal service provided by Dal, Paddy and Arlene is incredible in the lounge, ensure that I had the best stay possible considering the problems I had with the job.

Have already made my reservation for my return leg.

Room Tip: Pay the extra for the lounge, it soon pays back.
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Peter K about Crowne Plaza Hotel Abu Dhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza AbuDhabi, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review
15 February 2012
Dear “Peter K”,
Thank you for taking the time to get across your comments regarding your recent experience with Crowne Plaza Abu Dhabi.
We are happy that you found your upgrade to Club Floor worth it and that our staff was able to assist you.
Recognition form our guests is music to our ears, will definitely share your wonderful feedback with the management & staff.

Kind Regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montesson, France
Top Contributor
57 reviews 57 reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
“Good value - a bit too smokey for me!”
4 of 5 stars Reviewed 27 January 2012

For the price I paid through lastminute.com for this hotel, I have no real complaints. This is a standard Crowne Plaza. As a Priority Club Platinum card holder, I even got upgraded. I opted for the 200 AED per night for lounge access, internet and breakfast (and probably some other things I’ve forgotten) and that worked well.

Good things: the suite was nice, quiet and comfortable. The lounge manager, Arlene, is a joy.

Slightly off things: the snacks in the lounge are not great so don’t bank on a cheap dinner here. Breakfast – nothing special and the “greeter” had obviously had a bad night.

Only serious criticism: I booked and was given a smoke free room but the previous occupant was clearly a smoker. And I don’t know of this is a “feature” of Abu Dhabi hotels but several in which I’ve stayed seem to leak smoke from the adjoining room or through the air-conditioning.

Overall, very good value for money, except for the smoke!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Tonytourist about Crowne Plaza Hotel Abu Dhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza AbuDhabi, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review
15 February 2012
Dear “Tonytourist”,
We would like to thank you for taking time to write a review of your stay at Crowne Plaza Abu Dhabi here on Tripadvisor.
Thank you for commending the facilities of the Club Floor, your suite room and the lounge manager.
Your comments about the food, staff in the morning and the smoky room will not go unnoticed and will be shared with the management and staff. We appreciate you bringing this to our attention.
For the mean time, we do hope to welcome you once again in our hotel.

Kind Regards,
Ivor Prestwood
General manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kloten, Switzerland
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Good business hotel”
4 of 5 stars Reviewed 21 January 2012

The Crowne Plaza is a good hotel in the center of Abu Dhabi. Not all elevators seem to run all floors which takes getting used but the rooms are large and clean, a/c is not too noisy and room service was prompt and really good.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Quilmess76 about Crowne Plaza Hotel Abu Dhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza AbuDhabi, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review
15 February 2012
Dear “Quilmess76”,
Thank you for taking time to write a review of your stay at Crowne Plaza Abu Dhabi here on Tripadvisor.
We appreciate you bringing to our attention about the a/c and thank you for your comments about our room service.
We are continuously upgrading our products and services to meet our guests’ expectations.
We look forward to welcoming you back.

Kind Regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Good service and value”
4 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

Stayed here earlier this week for a brief overnight stay whilst on a business trip. Very good front desk service; reverted promptly on a question related to Priority Club issue. Large comfortable rooms. Located in downtown area, with restaurants and malss quite close-by. Very good breakfast buffet. Will stay here again.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask NetMaestro about Crowne Plaza Hotel Abu Dhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza AbuDhabi, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review
15 February 2012
Dear “NetMaestro”,
We appreciate you taking time to write a brief review of your stay at Crowne Plaza Abu Dhabi here on Tripadvisor.
We are happy that you enjoyed your stay and that you liked our front desk service, rooms, location and breakfast buffet.
We look forward to welcoming you back to our hotel in not so distant future.

Kind Regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Crowne Plaza Hotel Abu Dhabi also viewed

Crowne Plaza Abu Dhabi - Yas Island
4.5 of 5 stars 203 Reviews
Abu Dhabi, Emirate of Abu Dhabi
Show Prices ABS:HotelCheckRates-d1558141?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Beach Rotana - Abu Dhabi
4.5 of 5 stars 561 Reviews
Abu Dhabi, Emirate of Abu Dhabi
Show Prices ABS:HotelCheckRates-d302775?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Fairmont Bab Al Bahr
4.5 of 5 stars 278 Reviews
Abu Dhabi, Emirate of Abu Dhabi
Show Prices ABS:HotelCheckRates-d1557740?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 90 hotels in Abu Dhabi, ranked by popularity »

Been to Crowne Plaza Hotel Abu Dhabi? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Crowne Plaza Hotel Abu Dhabi

  • Abu Dhabi Crowne Plaza
Address: Hamdan Street, Abu Dhabi, United Arab Emirates
Price range (per night):* INR5,153 - 17,699

Owners: What's your side of the story?

If you own or manage Crowne Plaza Hotel Abu Dhabi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Crowne Plaza Hotel Abu Dhabi
Show the lowest price for this hotel (from our partners)
Show Prices