I stayed at the Cristal Salam during a recent trip to Abu Dhabi. I was immediately impressed with the hotel decor and staff. I was shown directly to my room and given a tour of the room, which was very nice and comfortable. Everything and everywhere in the hotel was very clean. The concierge was very informative. They knew the best places to visit, shop and eat. The food, especially the lunch and dinner buffer at the 2.35 restaurant was very delicious. There was always a variety of food to choose from. Breakfast is free and is served until 10/10:30, which is great for those who want to sleep in. Everyone on staff was welcoming and helpful. After a day or two, they knew my name and what I liked to have for breakfast. I didn't even have to place an order. My usual breakfast dish would just arrive at my table.
My room and furniture was very stylish and comfortable, especially the bed. The color of the room was also easy on the eyes and very conducive to creating a warm, comfortable, and relaxed atmosphere. The mini-bar was well stocked with a variety of snacks and drinks to choose from. The hotel does provide 2 complimentary bottles of water, along with tea or coffee.
The room was wired for internet access through an ethernet cord, which is housed in a cute circular, pull out case. The hotel does provide Wifi but only in the restaurant and in the Blendz Cafe. They also have a business center with a printer/copy machine, scanner, binding machine, and more.
Another great point is the hotel's convenient location. Finding a cab never took long, especially if the concierge gets the taxi for you. The hotel is also very close to the Abu Dhabi Mall, which is about 10 minutes away if you're walking. It is also located near a few good restaurants.
Overall, I was extremely pleased with the hotel during my 5 day stay. I will definitely stay there again on my next visit to Abu Dhabi. I recommend this hotel to anyone visiting Abu Dhabi.
Oh a word to the wise, there is another Cristal hotel in Abu Dhabi so be sure to specify the Cristal Salam when you're booking or when you get in a cab.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 February 2012
I would like to thank you for the time and effort you have taken to share with us your experience at the Cristal Hotel, guests such as yourself enable us to maintain the high standards of service expected of us.
It is always very rewarding for my team and I to know that Cristal Salam Hotel will be your first choice in Abu Dhabi.
Furthermore If there is anyways that we can be of further assistance on your next visit, please do let us know.
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC