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Holiday Inn Abu Dhabi – reviews, photos

4.0 of 5
31st Street | Between Muroor And Airport Road, Abu Dhabi, Abu Dhabi 46668, United Arab Emirates
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Holiday Inn Abu Dhabi
Holiday Inn Abu Dhabi
Holiday Inn Abu Dhabi
Holiday Inn Abu Dhabi
Holiday Inn Abu Dhabi
Holiday Inn Abu Dhabi
Ranked #10 of 90 hotels in Abu Dhabi
4.5 of 5 stars 114 Reviews
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114 reviews from our community

What travellers say about this hotel
  • Lemons trees(10)
  • Very helpful(6)
  • New hotel(5)
  • Short taxi ride(3)
  • Reception staff(3)
  • CUSTOMER SERVICE(3)
  • Business trip(3)
Traveller rating
    73
    33
    5
    2
    1
Only show reviews for Family (7) | Couples (11) | Business (75)
Date Rating
Abu Dhabi, United Arab Emirates
1 review
“Great people, great stay”
5 of 5 stars Reviewed 13 February 2012

I stayed at this hotel for over 60 days this year and it was an extremely enjoyable experience. The staff at the Holiday Inn is beyond friendly and they do everything they can to go out of their way to make your stay comfortable. The food there is excellent and the brunch on Friday is one of the best in town. I would recommend this hotel to anyone coming to Abu Dhabi.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bruins1986 about Holiday Inn Abu Dhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review
15 February 2012
Dear Guest,

Thank you for highlighting our Friday Brunch, & you will be pleased to know that we have even started one on Saturdays at our Thirty 1st Bar terrace. We want our guests to take full advantage of the lovely weather that Abu dhabi is now enjoying!

Your comments on our friendly team & service is very encouraging, & rest assured, will keep us striving to get even better at what we enjoy doing most- exceeding the expectations of our guests!

Kind regards,

Sid Sattanathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamburg, Deutschland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Nice time”
5 of 5 stars Reviewed 11 February 2012
2
people found this review helpful

We stayed here in late January. The room was facing the towers in the back of the hotel, but we still had a stunning view over a bit from the skyline and especially the sunset.
The room was clean, spacious and we had everything we needed. Only theminibar does not seem to be very cool. We tried to cool some drinks and this was not very successful (actually this happens to us 2 years ago as well, so maybe it is not a problem of the minibar but a wanted temperature). So we ordered some ice cubes every evening to get our drinls properly cooled.
The 31st bar is a great place to be!
The view is very nice, you even cansee the Big Mosque. The staff is great everywhere in the hotel, but we do have to point out Mary from 31st bar. She is doingreally great!
She is caring, very kind, has an absolute good memory and she was giving us a really great time! Thank you again, Mary!

All in all, we had a great time,and the staff of Holiday Inn made us relax and feel comfortable and absolutely welcome.
Thank you, I am sure, we will see us again.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Melli060179 about Holiday Inn Abu Dhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review
13 February 2012
Dear Guest,

Thank you for your positive feedback on our room cleanliness, great views from Thirty 1st Bar terrace, & the friendliness of our team members.

Your comments will certainly make one of our star team members beam with happiness when she sees your kind words up on our Notice Board this evening!

We look forward to welcoming you back for the third time!

Kind regards,
Sid Sattanathan
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Vila Velha, ES
Top Contributor
153 reviews 153 reviews
Reviews in 121 cities Reviews in 121 cities
121 helpful votes 121 helpful votes
“We loved our stay! Excellent choice when you have your own / rental car”
5 of 5 stars Reviewed 16 January 2012

We stayed in this hotel for two times and would come again. The executives rooms with their heigh ceiling are great and we felt very comfortable. The bedding is first class and we slept like babies. It is possible to open the window which is a detail but can be important if you want to breath fresh air during your sleep rather than air-con air. The restuaurant Lemon Tree on the ground floor serves excellent mediterrenean food and the bar on the upper floor has a very good selection of draft beer. The staff is excellent and authentically friendly. The hotel location is very good when you have your own / rental car and is easily found coming form the airport on the "airport road" (one of the two main highways in Abu Dhabi). The underground parking is very handy, free of charge and never crowded. From the parking you can directly by lift to your floor. There is a new shopping centre only 3 minutes drive away from the hotel.

Room Tip: Choose a room which is not facing the construction going on besides the hotel. The construction site...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Doffa for Abu Dhabi
Ask Doffa about Holiday Inn Abu Dhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review
19 January 2012
Dear Guest,

Thank you for the very detailed & positive feedback of our product & services starting from our roof top bar, to the basement parking! You've covered it all !

I am glad that you liked our Executive Rooms, & suggest on your third visit, try our Deluxe rooms which are larger at 39 sqm.

We look forward to "authentically" welcome you back.

Kind regards,

Sid Sattanathan
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Milano
Top Contributor
66 reviews 66 reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
“They know how to repair - good staff”
4 of 5 stars Reviewed 15 January 2012

It is a nice new hotel, with good facilitates, a nice restaurant and friendly staff. I had few issues at my arrival, (the driver not picking me up at the airport, the room I have been given was not ready ....), but the staff has been very friendly and has taken care of all issues with promptness and good solutions. This is for me more important than anything else, as I believe small mistakes may happen, but a good reaction is important. Will go back to this hotel when in Abu Dhabi and I especially mention Mr Sam, the duty manager, for his kindness.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 4 more reviews by lucabran for Abu Dhabi
Ask lucabran about Holiday Inn Abu Dhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review
19 January 2012
Dear Guest,

Thank you for being considerate, & understanding. Yes, small mistakes can occur, but you have very correctly pointed out the importance of service recovery, which we work very hard at!

Our Duty Manager has been recognised for his contributions in making your stay enjoyable.

We look forward to having you back!

Kind regards,

Sid Sattanathan
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Albury, Australia
Senior Contributor
27 reviews 27 reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
“A comfortable overnight stop”
5 of 5 stars Reviewed 13 January 2012

This is a new hotel in a new area and really only suitable for overnight stay. There are no shops etc around although the hotel will arrange taxi service. The rooms, breakfast and staff were outstanding.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SydneyMaisie about Holiday Inn Abu Dhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review
14 January 2012
Dear Guest,

Thank you for your commending our rooms, breakfast, & service.

Regarding your comments on lack of nearby shops, I'd like to share with you that the Mushrif Mall has opened recently, & is on 25th Street ( we are on 31st), so literally 3 blocks away ( Abu dhabi Island is Manhattan like in it's grid like road network), & a short 3 minute car ride away. The mall has several shop, & eateries.

We are also expecting another mall to open in the next 2-3 months which is 50 metres away.

So I certainly hope to have you stay for more than an overnighter on your next visit to Abu dhabi!

Kind regards,

Sid Sattanathan
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Additional Information about Holiday Inn Abu Dhabi

31st Street | Between Muroor And Airport Road, Abu Dhabi, Abu Dhabi 46668, United Arab Emirates
Price range (per night):* INR6,105 - 25,765

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