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Khalidiya Palace Rayhaan by Rotana – reviews, photos

5.0 of 5
Corniche Road West | Sector W-32, Abu Dhabi 43500, United Arab Emirates
Hotel amenities
Khalidiya Palace Rayhaan by Rotana
Ranked #21 of 90 hotels in Abu Dhabi
4.0 of 5 stars 126 Reviews
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126 reviews from our community

    Trip type
Traveller rating
    63
    42
    11
    7
    3
Date Rating
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Nice new beachside hotel”
4 of 5 stars Reviewed 22 November 2011 via mobile
2
people found this review helpful

We stayed at the hotel for 5 days nov 2011, we had a good break relaxing at the beach till midday before heading out to see family who live in abudhabi. It would have been cheaper to stay in a Hilton or Sheraton downtown but we wanted a hotel with a beach so we decided on khaldiya. When we first arrived, we tried to get a higher room with a view but were told that the hotel was fully booked. To be honest I do not believe the receptionist was saying the truth as this was a Tuesday and the hotel seemed very quiet. Anyways the room was fine despite not having any view at all and that the windows were very dirty hence. Good kingsize bed, good friendly housekeeping and clean bathroom and bedroom which you'd expect from a 5 star hotel. water takes time to heat up in the shower but nothing unbearable. breakfast was nice, a good spread of Arabic , indian and western choices. Internet was not free which I'm very surprised seems to be the case in most of the hotels in abudhabi. It is free at the emirates palace across the street and the malls. Any european or American hotel would have free wifi starting from 3stars onwards so it's shocking that you can't get that in a 5 star hotel in the UAE. The hair salon was of very good standard, not cheap though. On the beach 50% of the guests were Russians which was a bit unexpected but no problem there! All in all thanks to the beach/pools and the cosy room and good breakfast we had a nice stay

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MauveOrchid about Khalidiya Palace Rayhaan by Rotana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“A week at the hotel”
4 of 5 stars Reviewed 16 November 2011
2
people found this review helpful

Very high standard of service, alcohol free hotel so if you fancy a bevy get a taxi to the Hilton Beach Club - just £2 and a 5 min ride. Nice big rooms and well looked after, turn-down service as standard and they replaced towels halway through the day. Good breakfast set-up and friendly staff.

Room Tip: Pool view is better than a sea-view room.
See more room tips
  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by Freestyler123 for Abu Dhabi
Ask Freestyler123 about Khalidiya Palace Rayhaan by Rotana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review
20 November 2011
Dear Trip Advisor Member,

Your very good feedback is greatly appreciated. This was shared with the whole team and will surely go a long way.

We look forward to welcoming you back to Khalidiya Palace Rayhaan, hoping that we could always provide you with the highest standard of service possible.

Yours sincerely,


ALAIN KROPF
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Almaty, Kazakhstan
2 reviews
3 helpful votes 3 helpful votes
“Beach with dirty water”
3 of 5 stars Reviewed 15 November 2011
3
people found this review helpful

I booked hotel via internet after consideration of comments on tripadvisor.com.The hotel is beautiful , the rooms are large and comfortable, the staff helpful. But bad comments about dirty beach were proved, because of water from the construction site next to the hotel, so the water is muddy and on the coast you can see the foam, garbage and even condoms. Yes, every night locals in cars come to the beach next to the hotel, switch off the light .... and...
Also every weekend locals like to drive jet ski near beach of hotel.
Management of the hotel need to take action or refuse advertising as beach hotel.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Alex B about Khalidiya Palace Rayhaan by Rotana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Good Weekend”
4 of 5 stars Reviewed 15 November 2011
1
person found this review helpful

The Good -------> Helpful staff, good pool and spa, design and location. Our room was >very nice & clean with balcony, in room equipments were good. Easy and >fast check in & out. Underground parking available for guest.


The Bad ------> No free internet in room or lobby (I hate this) In room food menu very expensive No dvd player or sound system.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask khm833 about Khalidiya Palace Rayhaan by Rotana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review
20 November 2011
Dear Trip Advisor Member,

Thank you for the positive points that you have listed concerning our facilities and services. Similarly, we do appreciate you mentioning some areas for improvement which we would carefully be looking into.

With regard to the free internet, we regret that we cannot, at this point, offer it for free. We offer this service at a minimum charge, based on the market trend in the other 5-star hotels in the city.

Once again, thank you for your feedback and we look forward to welcoming you back to Khalidiya Palace, assuring you of our personalized service and best attention at all times.

Yours sincerely,


ALAIN KROPF
General Manager
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Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
“Leisure”
5 of 5 stars Reviewed 11 November 2011
1
person found this review helpful

Staying in Abu Dhabi is a great experience..Khalidiya Palace relly prove that fantastic service can be offer.

Horizon even is crowded and que in entrance but amazingly staff still can smile and offer assistance.

Great choice of Food in Horizon and please pass on my sincere comments to entire Food and Beverage team.

Will be back again.,

  • Stayed November 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Natasha157 about Khalidiya Palace Rayhaan by Rotana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review
19 November 2011
Dear Trip Advisor Member,

I am delighted to hear that you had an enjoyable experience in Abu Dhabi and had a great stay at Khalidiya Palace Rayhaan.

We are pleased to hear that you liked the food in Horizon and thank you for your commendation to the Food and Beverage Team. The entire team highly appreciates your wonderful feedback.

We look forward to being of continuous service to you, assuring you of our best attention at all times.


Yours sincerely,


ALAIN KROPF
General Manager
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Additional Information about Khalidiya Palace Rayhaan by Rotana

Corniche Road West | Sector W-32, Abu Dhabi 43500, United Arab Emirates
Price range (per night):* INR5,713 - 14,171

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