When I arrived at Abu Dhabi and came to checkin early AM, my room was ready, but they offered a temp room. I came to know later that either some rooms were flooded, or, they were overbooked.
Kingsgate is part of the Millenium Group, and they upgraded me to the 5 Star Millenium Grand Hotel at no additional charge. They insisted on transporting me free of charge both ways.
My stay was comfortable and nice. Staff went out of their way to make it so. I will go back if I am in AD.
- Kingsgate Hotel Abu Dhabi
