We spent one night here as arranged by Cox and Kings but could not recommend it. The hotel is fairly shambolic with rather shabby poorly furnished rooms although I understand it is undergoing an upgrade. It largely serves Iranian pilgrims visiting an important shrine opposite and the food, service etc caters to their needs and customs. No alcohol is served and western women will not receive the service they are accustomed to.

Noisy, scruffy location; grease- stained carpets in the bedroom, plaster missing off walls, black stains/streaks over walls, chipped furniture. Noise until midnight re-started 4.45a.am. By 8.00pm. tepid food and little choice on buffet.
Proximity to important Mosque probably useful to worshippers/pilgrims; great disadvantage to others.
Reception area looks lovely!

Arrived from the UK early August 2010, for purposes of pilgrimage.
I cant put into words how the stay at the hotel hurt and disappointed me.
No transfer from airport to hotel, a 30 minute taxi ride.
On arrival 1 night stay taken as deposit using credit card.
On leaving they said their card reader machine was not working. This is on the morning of my flight home. They suggested I take a taxi to the nearest cash machine as the machine at the hotel was out of service too. They also used their "special rate" for dollar rate conversion which was not correct, asked for excessive syrian pounds.. Notwithstanding I would be out of pocket withdrawing cash. The taxi ride was 30 minutes to the machine where I got dollars and then on return to the hotel I was shocked that the hotel did not pay for the taxi journey into town!!
I was late for my flight but caught it fortunately.
The last morning of the visit was the only one where I could have breakfast and on my return home found I had awful diarrhoea.
The staff at the hotel were indifferent and unhelpful of course nothing like ordinary syrian people who were welcoming and kind.
I would never recommend this place at a quarter of the price especially to a weary pilgrim from far away. Whilst the room was not at all bad the overall hotel experience was not good.

it is wonderful place where the reception staff welcoming and the rooms were clean and very comfortable and i enjoyed a lot of the breakfast as well as afresh delights café was fun and nice shisha as well as the pizza
really was beautiful experience