The hotel and resort was such a luxaries experience. The rooms are huge overlooking the sea. The beds are so comfortable and the staff are super friendly. I have arranged for an airport pickup and they choose 3 guests a day to give them a special check in procedure in the car, I got my room key and all the luggage went up to my room. It was the smoothest experience I have ever experienced.

This was my first stay at any Sheraton, anywhere - usually my company books the 'W' or Four Seasons in Doha and I was looking forward to seeing how the competition fared. In summary, I would think that this hotel was the best in town 30 years ago but it is struggling to compete now.

Good points:

1. Excellent location.
2. Layout - very novel, like staying inside a wedding cake.
3. Nice breakfast.
4. Prompt cab service.

Bad points - quite a few of these, unfortunately - up to the reader's discretion to ascertain whether I was just unlucky on this one occasion:

1. Check in (at about midnight) was rushed and not particularly comprehensive (not pointing out where breakfast was or asking me if I wanted a newspaper) and the desk staff seemed stretched and just keen to get onto the next customer. Understandable, but pales in contrast to what you receive in other hotels. Having a separate check in for frequent users ('Preferred Guests') clearly makes things difficult for the staff as I often saw non-frequent guest arrive before (and therefore wait longer) than frequent users who get to queue in a different place.

2. Having gone up three floors, my room key did not work. After my phone call down to reception, it took 20 minutes for a replacement key to be brought up to me, which was not welcome given how late it was.

3. I was put in a smoking room, which stank, despite my booking asking for a non-smoking room. This was corrected, but it took an hour to transport my three bags to a non-smoking room.

4. Amazingly, there is no wireless internet connection and there is a chunky charge for using the wired connection in the rooms. Miles off-market for Doha and seems really quite cheap in this day and age.

5. I got a 6am 'alarm call' that I didn't ask for - clearly not welcomed given how late the above meant that I got to bed.

This hotel is perfectly fine for short stays but I suppose the point is that this place is pricing itself alongside all of the other five stars in Doha and (I say this with no axe to grind) it is notably behind in terms of facilities and service.

I'd only stay again when at least three other places in town are full.

Excellent location, view and cheerful staff welcome. Wide rooms with all facilities. Balcony looking on the sea, marina and the swimming pool. Tasty food served from different kitchens.
Different night entertainment: night club - bar and Piano bar in the reception.

I stayed a couple of times at the Sheraton in Doha on short business trips (1 night each time). The hotel is one of the oldest hotels in Doha and its pyramid shape gives it an interesting look from the outside. The inside of the hotel is well decorated even though the style might be slightly outdated. The hotels' gym facilities are very extensive (very large, fully equipped fitness studio, squash courts and tennis courts) with personal trainers on staff. The gym is located outside in a different building so one is well advised to take a change of clothes along to the gym.
Every restaurant and outlet in the hotel seems to allow (and even promote) smoking. I found it impossible to eat in any of the restaurants as no separate non-smoking areas were available. The smell of 30 years of cigarette smoke was almost imberable.
The rooms are very spacious (2 TV’s, couch/sitting area) and despite the age of the hotel, well maintained. At first my room was on the first floor above the bar. I had to change rooms as the bass from the bar was too loud and I couldn't sleep.
Room service was mediocre at best but the breakfast buffet had a very good and large selection.
All in all it was an ok stay but the hotel was overpriced for the service provided.