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Napoli Hotel – reviews, photos

3.0 of 5
Hamra Main Street, Beirut, Lebanon
Hotel amenities
Napoli Hotel
Ranked #86 of 104 hotels in Beirut
2.0 of 5 stars 15 Reviews
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15 reviews from our community

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Utrecht, Netherlands
Senior Contributor
31 reviews 31 reviews
Reviews in 24 cities Reviews in 24 cities
71 helpful votes 71 helpful votes
“Decent hotel, but not best value for money.”
3 of 5 stars Reviewed 6 January 2011
1
person found this review helpful

What to say about Napoli... We stayed in this hotel during newyears night mainly because most other hotels were fully booked. The online prices was $90, but the rack rate advertised at the reception is lower, $75 or so.

The hotel is a fairly basic hotel, with decently sized rooms located directly on the Hamra main strip. The location is both a blessing and a nightmare: you will be very close to everything in Hamra, but its also directly located over the busy street which causes some noise problems.

The bathrooms come with working hot showers, but are not very well cleaned. It wasn't horrible, but if you are a cleanfreak you would probably not want to stay in this hotel.

The hotel staff were friendly and helpful, although it took some time to find someone that knew how the wireless internet actually worked and what the password was. At that, the internet system only works in the lobby and is too weak to be usable in the rooms.

The only true downside on this hotel is that is is more expensive than other hotels that offer very similar quality, or that you can get a better hotel at the rate they are asking. Napoli isn't a bad place as it is, but the competition just pushes it out of being attractive unless most other hotels are full. If you find yourself to be required to book a room at this place, don't be too worried: It isn't bad, but you can get something similar at half the price if you look further and beirut isn't too busy.

  • Stayed January 2011, travelled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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jeddah
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“scruffy and overpriced, good location though”
2 of 5 stars Reviewed 23 November 2010

I didn't really know Beirut but the location of this hotel seemed good for exploring. The hotel itself is in a good location and theres a nice little bar right at the door, but the hotel itself is scruffy and very outdated. I stayed in a room that overlooked the street - the paper thin glass and rickety windows meant it was quite a noisy night. The room wasn't the nicest, several lights didn't work, the bathroom was unclean.

  • Stayed May 2010, travelled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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“DO NOT stay at Napoli hotel...biggest hotel mistake in my life”
1 of 5 stars Reviewed 18 November 2010
1
person found this review helpful

I travel a lot and I made the biggest hotel mistake in my life by ignoring the reviewed about Naboli hotel. I said to myself, how bad can it be...well I discovered how bad it is. I am going to summarize in points:

1- Receptionist is very rude, the first thing he said to me that the hotel does not allow female guests. I was in shock!! Receptionist said to me that I look like a decent man but he needs to make sure that I will not bring women back to my hotel room... that was offensive to me.

2- The hotel did not have the room that I booked, so they changed my room type

3- The hotel does not accept credit cards even though they charged by card at the time of booking.

4- The rooms are very old and dirty, look at the pictures posted by me
Broken windows
Dirty walls
Dirty seatings, it is suppose to be white
Dirty toliet
Dirty bath tub
Dirty sheets, I had to use towels on the pillow and bead to sleep

5- No internet service

Plus so many negative points

The only positive point I must say is the location and the balcony

I had to leave the hotel and move to a nearby hotel and I lost the money that I paid for my stay, but I could not handle it anymore

  • Stayed November 2010, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Indeed, avoid at all costs”
1 of 5 stars Reviewed 11 August 2010
1
person found this review helpful

not clean, overpriced and staff is useless. the worst hotel i ever stayed

  • Stayed August 2010, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask nicup about Napoli Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amman, Jordan
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Poor furniture, poor cleanliness & poor hotel in general”
1 of 5 stars Reviewed 24 July 2010

Poor furniture, poor cleanliness & poor hotel in general

  • Stayed May 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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