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Hilton Beirut Metropolitan Palace – reviews, photos

5.0 of 5
Dimitri Hayeck | Sin El Fil - Horsh Tabet, Beirut, Lebanon (Formerly Metropolitan Palace Hotel)
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Hilton Beirut Metropolitan Palace
Ranked #22 of 104 hotels in Beirut
4.0 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    17
    11
    9
    1
    3
Date Rating
Karlsruhe, Deutschland
Top Contributor
59 reviews 59 reviews
Reviews in 31 cities Reviews in 31 cities
13 helpful votes 13 helpful votes
“A dream”
5 of 5 stars Reviewed 25 November 2010

Was coming from Damascus and after such a stay this was like recharging the batteries. The architecture of the building, the rooms, the staff - everything was as I would expect it to be. Sure, the location is not the best if you are a tourist, but on the other hand you are out of the traffic noise and can have a great view.
I was sorry that I stayed only one afternoon and a night and left early in the morning without breakfast. So I can not say anything about the food.
Unfortunately the prices have increased dramatically and so I doubt that it will match my budget again.

  • Stayed December 2009, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kochi (Cochin), India
Senior Contributor
25 reviews 25 reviews
Reviews in 17 cities Reviews in 17 cities
45 helpful votes 45 helpful votes
“Complimentary staffs”
5 of 5 stars Reviewed 19 October 2010
1
person found this review helpful

Perfectly a good place to stay. Very fast check-in and all above very good service, very co operating employees we found there , really a nice one . good breakfast included , and pleasant staff.All together saying a nice one for personal events.

  • Stayed August 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Don't stay here - it's a rip off!”
1 of 5 stars Reviewed 6 August 2010
3
people found this review helpful

This hotel is not worth the price it charges to stay here. We had a misunderstanding when booking this hotel. We had originally received a quote for $1190 +VAT which we had thought was for the cost of our entire 5 night stay. Only to learn, half way through our stay, that this was the cost of staying there per night.

No doubt, we checked out straight away. The hotel still charged us for the full amount; even though the email correspondence between us did not specify that the charge was per night only.

I've stayed in many 5 star hotels but never have I come across a hotel that charges this much. It definitely is NOT worth the price you pay for. I recommend you look elsewhere, unless you are lucky enough to forward the bill on to someone else.

Stayed August 2010
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York, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
“excellent hotel and service, at a price”
5 of 5 stars Reviewed 12 June 2010

Really excellent stay here. As other reviewers note, the staff are exceptional and that is what we'll remember most. We were especially impressed by the restaurant staff - Zaid and his team - who took great care of us and fussed splendidly over our baby. The food (we only took breakfast) was very varied and of high quality. Rooms large and comfortable and very well serviced. Gym ok but nothing special, pool pleasant if a bit chilly and hardly used at all. You can also access the better spa and gym at the adjacent Habtoor (it was not clear if there is a charge for this). Internet is fast once connected but could be slow to connect. Both internet and minibar were very expensive. The location is OK in terms of convenience for getting to the rest of the city and airport, but there is little to do in the vicinity. There is a decent mall connected to the Habtoor, and a surprisingly good little shop in the petrol station on the roundabout next to the two hotels. We were fortunate to pay a corporate rate for our stay and the rate was still high but worth it. I think the full rate is still worth what you get if you want a bit of style and comfort, as well as excellent service.

  • Stayed June 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Athens, Greece
Top Contributor
145 reviews 145 reviews
Reviews in 47 cities Reviews in 47 cities
158 helpful votes 158 helpful votes
“A true 5* experience”
5 of 5 stars Reviewed 8 April 2010
2
people found this review helpful

Impecable in every aspect. Speedy check-in, smiley service, great atmosphere, fantastic lobby (especially with the pianist playing in the afternoon), spacious room, comfortable king-size bed, full size bathtub + shower, fast internet. Excellent location, in close proximity to my client.
But high standards come at a price, and is indeed too pricey. The most expensive mini-bar I have found in all my trips. 10 EUR (20.000 lebanese liras) for a 0.33 cl bottle of water ...

  • Stayed April 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hilton Beirut Metropolitan Palace

Dimitri Hayeck | Sin El Fil - Horsh Tabet, Beirut, Lebanon (Formerly Metropolitan Palace Hotel)
Price range (per night):* INR7,337 - 16,747

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