I have read what the others wrote on this page; Believe me, what i have seen cannot be described and put in letters here; it can only be felt and touched through the incredible service that made my stay an incredible one! Even the shortfalls in service didn't bother me; I adore Lebanon and i Love Le Royal! if i can, i wold write all the staff names here because yo all deserve it! I will defenitely come back!

Just a quick note to thank Le royal staff and management for an outstanding service and first class resort.
I truly felt at home away from home and a sense of belonging to a family rather than an institution.
Well done from me.
I will definitely come back in the near future.

as we checked in the room the shower curtain was filthy it smelled very bad and the mirror was stained, also the view of the room is not as i expected as this was my 3rd visit to this hotel, we called the reception complaining about the room, he said he will call back but he never did,! I called again another receptionist staff offered assistance so I told him the story he said he will check and let me know, but nothing happened I called again asking for the night manager or dury manager the guest service staff told me I will transfer you to the reception but I refused, then she told me the manager line is busy i will let him call you.

After a while the Guest relation manager called and asked me to tell the story again and again and she started to give excuses the hotel is full i can not move you if you want you can pay more money and get upgrade!! WHAT A CUSTOMER FOCUS ACTION ORIENTED STAFF!! I was shocked by the rudness of the staff. then I told her at least send the housekeeping to clean the mess and send me my luggage.

After one hour 10 minutes and after 5 calls to the recption desk we received our luggage.
It was the worst slowest service you will ever get.
Not to mention that no one of the staff knows where the outdoor pool is located, we had to ask 4 staff members to directions and they send us from one floor to another.

Turn down service was done only once during my 3 nights stay, water was never refreshed unless I ask for.

I stay at the Royal hotel frequently and the hotel has everything you need for a comfortable stay. Service is nothing out of the ordinary but the hotel does deliver the solid basics.

Breakfast is fresh and has a large selection of pastry - if the weather permits, you can enjoy it on the terrace outside. If you are luck enough to find a chef, he will even make you a nice omelette...

Hotel has one of the largest gyms in Beirut, so if this is important for you, this is the right hotel. Good running options if you go down the hill and to the left along the water from the hotel - go down to the small yacht club and have a look at the large boats that have their home there.

Be warned, that the free internet service is terribly slow (read:unusable, even for basic internet browsing/mails) so upgrading your service to one of the paid service plans is highly recommended.
Also - if you are in a hurry to get your luggage to the room, dont hand it over to the bellboys. They are notoriously slow and it takes them a very long time for them to bring it to the room although the hotel is quiet.