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Safir Heliopolitan Hotel – reviews, photos

5.0 of 5
Australia Street | Raouche Area, Beirut, Lebanon
Hotel amenities
Safir Heliopolitan Hotel
Ranked #14 of 104 hotels in Beirut
4.0 of 5 stars 65 Reviews
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65 reviews from our community

What travellers say about this hotel
  • Very nice(7)
  • Great location(5)
  • Special thanks(3)
  • Clean room(3)
Traveller rating
    24
    23
    12
    3
    3
Only show reviews for Family (2) | Couples (16) | Business (23)
Date Rating
Sheffield
Senior Contributor
23 reviews 23 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Not bad at all.......”
4 of 5 stars Reviewed 20 January 2012

Stayed here whilst on a business trip to Beirut. Landing at the airport I climbed into an airport taxi. This was a mistake as I got completely conned! I would book the hotel taxi if you have the option of doing so. After a 20minute drive and 80 USD later I was at the hotel.

Staff all very friendly and check in was quick. Room was of a good size with a balcony. Clean too. Stayed for two nights. On the final night had a steak with a bottle of red on said balcony.........very agreeable.

The guy who works on the coffee in reception knows how to make a proper espresso!

  • Stayed February 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TommyKnoxville about Safir Heliopolitan Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarek Alain Ammache, General Manager at Safir Heliopolitan Hotel, responded to this review
12 March 2012
Dear Mr. Knoxville,

Greetings from Safir Heliopolitan Hotel!

Let me thank you for sharing your experience at our hotel with us,

I'm glad to hear you were fully satisfied during your stay, and that you enjoyed our F&B services. We will be pleased to deliver your comment to Mr. Gabriel Sfeir concerning the espresso.

We are looking forward to welcoming you personally on your next stay to ensure that your visit is both pleasant and comfortable.

Best regards,

Tarek Ammache
General Manager SRL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Very good hotel, excellent location”
4 of 5 stars Reviewed 19 January 2012

The hotel is in excellent location and you can see the sea from some of the rooms in the higher floors. It's one block from Corniche and the staff are really helpful and polite. The internet is at good speed and they have a good business centre. Rooms are fine and clean. The Italian resturant is nice and the breakfast buffet has very nice Lebanese food.

Room Tip: The rooms in some locations, especially high floors see the sea
See more room tips
  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask EgyptianJudge about Safir Heliopolitan Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarek Alain Ammache, General Manager at Safir Heliopolitan Hotel, responded to this review
12 March 2012
Dear Sir,

Greetings from Safir Heliopolitan Hotel!

Thank you for sharing your experience with us and for choosing Safir Heliopolitan Hotel, Beirut!

We’re thrilled you’ve had the chance to enjoy our great site facing the sea as well as our Italian Restaurant ‘El Fornayo’s’ many offerings, from the Breakfast Buffet to our Theme Night Dinner’s.

We’re glad too that you enjoyed the services our hotel has to offer and the internet speed was to your liking but most of all we’re delighted that you felt relaxed and comfortable while here at your “home away from home.”

We look forward to welcoming you back on your next visit!

Best regards,

Tarek Ammache
General Manager SRL
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Dubai, United Arab Emirates
1 review
“Thank you Direction, Thank you Miss Dalia”
5 of 5 stars Reviewed 11 January 2012

Nice Location.Beautiful views. Clean rooms. Wonderful assistance. Excellent and warm reception. Professional, and very Kind Staff. Staff's member Miss Dalia makes you feel that you are at home.She is very professional, well educated and hard worker .She guess what client needs before that he talks or asks.I congratulate Safir Hotel for his brilliant services, respectable officials and employees, specially for his Reception's Star Miss Dalia

  • Stayed June 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dr_olabi about Safir Heliopolitan Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarek Alain Ammache, General Manager at Safir Heliopolitan Hotel, responded to this review
12 March 2012
Dear Dr. Olabi,

Greetings from Safir Heliopolitan Hotel,

We would like to thank you for the comments you left during your last stay at our Hotel!

We will be pleased to deliver your comment to Ms. Dalia as we are we’re happy you enjoyed the Hotel’s services and the rooms cleanliness. We are always committed in serving our guests on high standards and ensuring that they feel at home.

Hope that you’ll have the chance to return in the future; it would be a pleasure to host you once again!


Best regards,

Tarek Ammache
General Manager SRL
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1 review
“Good Location and good staffs in safir”
5 of 5 stars Reviewed 11 January 2012 via mobile

Its a very good hotel.it has nice location and they have a professional and freindly staff especially dalia. she has a very beautiful smile.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Azeez28 about Safir Heliopolitan Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarek Alain Ammache, General Manager at Safir Heliopolitan Hotel, responded to this review
12 March 2012
Dear Mr. Azeez,

Sincere thanks for your feedback!

We’re so pleased you were able to take advantage of our location near to the city’s best attractions and a few minutes walking distance from Rawche Boulevard! Also experiencing service just as it should be: exceptional, caring and memorable!

All of us at Safir Heliopolitan Beirut are filled with pride to work here and to serve our wonderful guests, and we’re so contented to know that our pride shows. We will be delighted to carry your comment to Ms. Dalia as we are constantly devoted in serving our guests on high standards.

We look forward to the opportunity to welcoming you back to Safir Heliopolitan, Beirut once again in the future!

Best regards,


Tarek Ammache
General Manager SRL
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amman
1 review
“Thank an employee”
5 of 5 stars Reviewed 9 January 2012

I would like to thank the staff member Dalia receptionist you have a good reception, assistance and courtesy in speech and speed of delivery of services to us which made ​​us happy to stay at the Safir Hotel, so we thanked these employees and officials at the hotel

Room Tip: Rooms on the south side are quieter
See more room tips
  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ahmad_albaddad about Safir Heliopolitan Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarek Alain Ammache, General Manager at Safir Heliopolitan Hotel, responded to this review
12 March 2012
Dear Mr. Al Baddad,

Greetings from Safir Heliopolitan Hotel!

Thank you for leaving your comments and we assure you that we will share them with Ms. Dalia.

I am glad you enjoyed other aspects of your stay, reading positive comments makes our job more beautiful because we get to know that we succeeded in making your stay a good experience and that it will remain in your memory.

Please do always consider our Hotel as your home away from home!

Best regards,


Tarek Ammache
General Manager SRL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Safir Heliopolitan Hotel

  • Safir Heliopolitan Beirut
Address: Australia Street | Raouche Area, Beirut, Lebanon
Price range (per night):* INR7,337 - 17,475

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