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Al Manshar Rotana Hotel – reviews, photos

5.0 of 5
PO Pox 47008 Fahaheel, Kuwait City 64021, Kuwait
Hotel amenities
Al Manshar Rotana Hotel
Al Manshar Rotana Hotel
Al Manshar Rotana Hotel
Al Manshar Rotana Hotel
Al Manshar Rotana Hotel
Al Manshar Rotana Hotel
Ranked #4 of 47 hotels in Kuwait City
4.5 of 5 stars 55 Reviews
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55 reviews from our community

    Trip type
Traveller rating
    29
    22
    3
    1
    0
Date Rating
Dubai, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Awesome hotel”
5 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

I enjoyed my stay at Rotana during my business trip in November, everything from ambience to service was excellent. Food was excellent. The staff was very couteous and thoroughly professional.The accommodations, staff, amazing breakfast buffett were all top notch. THe best i enjoyed was the choices of TV channels, it was relaxing after a day's hardwork, i would just relax and watch some TV with the best of channels.

Room Tip: Advisable to stay in this hotel since its very convienient , has a shopping center attached to it.
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask SumaP29 about Al Manshar Rotana Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review
10 January 2012
Greetings from Al Manshar Rotana!

Thank you for sparing your precious time to share your experience with us!

First of all, please accept my sincere apologies for the much delayed reply as recently we have been facing an issue with accessing the website.

I was glad that the services we provided lead you to write these wonderful comments.

Your message will be passed on to the team as this goes a long way in motivating them.

I do look forward to having you visit us once again as we promise many more treasured moments with us.

Thank you,

Pierre Zayoun
General Manager
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Washington, District of Columbia, United States
1 review
2 helpful votes 2 helpful votes
“Excellent Customer Service - Great Location”
5 of 5 stars Reviewed 6 December 2011
2
people found this review helpful

I was very please with my stay at the Al Manshar Rotana. The food was excellent and it is attached to a very nice shopping mall, that actually has a drug store, currency exchange center, American resturants, an electronics store, and a sporting goods store. Their is a store similar to Wal-Mart and a movie theater, all within walking distance. If you can, get a room with a view of the Arabian Sea. It is quite lovely watching the sun come up. The management and the staff were quite professional and the food was excellent. I can go on and on about my wonderful experience, but I will conclude by saying that it was perfect in every way.

Room Tip: Get a room with a view of the sea. It is quite beautiful.
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  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Ask RKC8641 about Al Manshar Rotana Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review
10 December 2011
Greetings from Al Manshar Rotana Kuwait!

It was a great pleasure having you staying with us during your business trip to Kuwait.
I am very much impressed to receive your detail comments about your wonderful experience you had with us. Your comments will be passed on to the team as this goes a long way in motivating them.
We appreciate your positive feedback and we looking forward to welcoming you in the near future.

Best Regards,
Pierre Zayoun
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Evergreen, Colorado
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Excellent 2 weeks”
5 of 5 stars Reviewed 1 December 2011
1
person found this review helpful

My husband taught a class nearby and I was accompanying him as a visitor for a 2 week stay. We couldn't have been more pleased with this outstanding hotel. The accommodations, staff, amazing breakfast buffett were all top notch. This hotel is beautiful. All room face the gulf for a fantastic view. As I was alone all day, I felt extremely comfortable and safe in the adjacent mall area and had plenty of room to roam. The Lebanese restaurant (Mijana) at the far end of the shopping center is by far the best place to eat. We also enjoyed Paul's nearby.
Hotel staff assisted us in getting a taxi to Kuwait City on the weekend (about 25 min) and also made sure we got English speaking driver. I can't say enough about the hotel service staff.
This is a business hotel, but in close proximity to everything you could possibly need. We even were able to pick up cold medicine in the mall.
Next time my husband comes back for business he will be requesting this hotel.

Room Tip: all room have a gulf view, there are non-smoking floors the breakfast buffett is a must
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask REDFOX419 about Al Manshar Rotana Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review
4 December 2011
Warm greetings from Al Manshar Rotana!

Thank you very much for the wonderful comments that you have mentioned on the facilities at our Hotel.

I very much pleased to know that you had an enjoyable stay with us and the services of our staff met your expectations. Your comments will be passed on to the team as this goes a long way in motivating them.

Once again I want to thank you personally for your positive feedback and we look forward to welcoming you back in the near future.

Best Regards,

Pierre Zayoun
General Manager
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Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Very good”
4 of 5 stars Reviewed 16 November 2011 via mobile

Have stayed here when it first opened and have just returned this past week, good to see it has been well kept up and now even comes with free wireless. Keep up the good service

  • Stayed November 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TiredTraveler62 about Al Manshar Rotana Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review
17 November 2011
Greetings from Al Manshar Rotana!

I really appreciate the time you've taken to share your review.

It brings me much pleasure to have you back once again where you were able to experience our added services.

Our aim is to be able to provide our valued guests with utmost satisfaction, whilst maintaining the Rotana standards.

Looking forward to your future visits with us when travelling brings you to Kuwait!

Thank you,

Pierre Zayoun
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
“Most comfortable mattresses in the Middle East”
4 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

Considering the isolated location this hotel is a great place for a crew rest.
Clean, modern, comfortable, quiet rooms.
Great WiFi access free throughout and efficient staff.
Wonderful buffet.
Easy walk to adjoining mall and shopping centre on the water's edge with a well equipped supermarket selling some hard to find USA & European items.
All rooms face the Gulf and not the refinery behind !
Splendid roof top pool and gym.

Room Tip: Choice of Smoking floors if required. Good security. Good cable TV to compesate for lack of alcoho...
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  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jetset737 about Al Manshar Rotana Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this review
1 November 2011
Greetings from Al Manshar Rotana Kuwait!

It was a great pleasure having you staying with us .The management of Al Manshar Rotana takes this opportunity to thank you for the encouraging comments on our staff, rooms, TV and facilities.

We appreciate all our guest feedback as it is only through your comments we can strive to serve you better. Thank you again and we look forward to welcoming you in the near future.

Pierre Zayoun
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Al Manshar Rotana Hotel

  • Hotel Al Manshar Rotana
Address: PO Pox 47008 Fahaheel, Kuwait City 64021, Kuwait
Price range (per night):* INR11,874 - 19,155

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