Spent 2 nights in a platinum room on the 8th floor. After a very late check-in, we were given a room without a bathtub. I requested a room change, but this took over 30 minutes wait and 3 calls down to reception. When an attendant finally came to show us to the other room, I asked him (as we were walking towards the 2nd room) if there was a fruit bowl inside, but he said he didn't know. Upon inspection of the room there was no fruit bowl (although it did have a bathtub, but unfortunately not a nice view - it was directly facing the Gulf executive offices). There was no offer at all from the attendant to collect the fruit bowl from the first room and so he watched and waited whilst I went to pick up the fruit bowl myself!
Negatives :
* Altough this platinum room was the same layout as the one I'd previously stayed in, it was very dusty on a number of surfaces.
* On the first evening, we thought we would have time for one drink in the platinum lounge before closing time (12 midnight). We arrived at 11:50pm only to be told they had closed. Then they proceeded to switch off all the lights so we had to wait in darkness for the lift!
* On the first morning, there was no complimentary newspaper.
* Breakfast on the first morning had to be taken in the Al Waha restaurant due to low occupancy of platinum room guests, which meant it was not worth their while opening the platinum lounge for breakfast. We were only informed when we arrived at the platinum lounge for breakfast. (However, they did call me on the second morning to inform me that breakfast would be served in the platinum lounge that day)
* After housekeeping had been on the second day, they did not replenish the fruit bowl - I had to call down to reception to request one.
* On the second night at the platinum lounge, the service was quite poor. We had to keep asking for more drinks, when it was quite obvious that our glasses were empty. Also, an arab man was picking up the food with his fingers and putting it straight into his mouth - the lounge staff could see this clearly, but said nothing.
We had dinner at the italian restaurant, La Pergola. The food was either tasteless or too over-powering. They also served the complimentary entree of breads and dips at the same time as our starters. The service was okay, but the due to the poor standard of the food, I wouldn't go back.
Room service was good and arrived very promptly.
Overall, this second visit was a very disappointing stay at the Gulf Hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC