We spent our first two nights after arriving in Jordan in this Hotel. The reception staff was friendly and we had a great stay. We enjoyed it so much that we spent our last two nights here as well. Staff that will go the extra mile for you.

Hotel was clean enough but there was no heat in the hotel lobby nor our room which doomed our stay. Asked the staff to help with this and they tried ... the room heater turned on but wouldn't stay on. Staff was friendly and helpful. Wifi did not work except in the lobby and even then it was flaky at best. Breakfast was horrible also--blandest bread ever.

This hotel is a 3*, but offer less then the2* hotels in the city . It was more expensive then the others and don't offer same kind staff. I quoted a transport to the airport and it would be more then double then offered in other hotels, when I asked the reason, the answer was the driver ask for the amount. In the entrance is mentioning the main credit card companies, but when I tried to pay in credit card the answer was the machine was broken.Internet only in the recepcion. The other 2 hotels I stayed I didn't had an problem like this one. I don't recomend it..

Our On the Go Tour arrived late at Madaba Inn Hotel, just across the road from the famous church w. mosaics. Hotel was very dirty, i.e chunks of dirt on the floor when we got off the elevator. Bed looked like someone had just crawled out of it. Was so tired, didn't think to check it. Was attacked by bed bugs in the night. In the morning checked the bed and found a fairly large dead black bug and chunks of dirt at the end of the sheets, which was not from me. Absolutely disgusting. CHECK YOUR TOUR AND CONFIRM WHERE YOU ARE STAYING IF YOU GO TO MADABA. I don't know if there are any better hotels. Really not much to go there for except the incredible mosaics. We never saw the mosaics as our tour got there so late at night and we had to leave early next morning.