Excited for my first visit to Israel a friend recommended staying at a hotel along the beach. He mentioned they are all generally the same so I randomly selected the Crown Plaza. Arriving at the hotel at almost midnight I was told the hotel was overbooked and that I could not have a room, but that a new reservation had been made at another Crown Plaza in the city centre. When I asked for help to find another hotel on the Beach I was not provided any support and while I got a basic 'I'm sorry' - it did not seem sincere, nor did it include any compensation for their error.
I would NOT recommend staying at this hotel if you want any confidence that you will actually have a room for the night.
- Tel Aviv Crowne Plaza
