This hotel is very conveniently located 10 mins walk from the Damascus Gate of the old city. It is one of three large hotels side by side on that stretch of road. The front of the hotel is on a quiet road. The back overlooks a six lane urban highway, although from our room on the 6th floor this was less noisy than one might expect. The entrance to the hotel, and its associated public areas, shop and bar, are impressive. By comparison our room was a disappointment. It was a good size with space for a settee. There was a kettle and a fridge. The bed was a large double with a comfortable mattress. But the bed linen was not up to standard. The bottom sheet was thin and worn, would not stay tucked in and usually ended up uncomfortably crumpled. The duvet was also of substandard quality. The air conditioning was too noisy for us to sleep with and created a cold draft even on the low speed. But it did heat up the room very quickly when necessary. There was a smell of drains in the room and the wash basin was very slow to empty. We reported this to reception but no action appeared to have been taken. The restaurant is huge and at the weekend, notably on Shabbat, was crowded and noisy. Meals were buffet style with an impressive variety of dishes, some very good quality. The staff were attentive and efficient in restocking the buffet and clearing used plates. Israeli wine and beer were available at a reasonable price and were good quality. So this is a generally good place to stay let down, in our case, by the maintenance and quality of the room. Incidentally the walk to the old city passes St George’s cathedral, the British Council office and the site of the Garden Tomb. I had my pocket picked by an itinerant postcard seller near the Damascus Gate. I don’t expect that they are all rogues, but that is something to be cautious about.
Room Tip: Rooms at the front should be quieter; otherwise choose a high floor at the back.
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