We were on a group tour and stayed at the Ramada for 5 nights. The rooms were fine (although the mattresses were hard) and very clean. We would rate the dining room as excellent - great food, lots of choices and the staff was very accommodating. The only down side and the part that left a bad taste in our mouths was the front desk staff who were extremely dismissive on multiple occasions about an issue my mother-in-law had about her room key not working. They totally ignored her problem until my husband got involved - it was not pretty. Would we stay there again - doubtful.

Just got back last week from one week at the Ramada. The hotel is centrally located but not really close to the old city. It is however in a safe area and close to the Knesset and Israel museum. It is also walkable distance to Givat Shaul. The beds were comfortable and the hotel was clean. Management was helpful when needed. The breakfast was amazing, and very relaxing especially during the week. On Saturday it was very crowded - they did not run out of food and the service was fine, but the room was very loud. We did not use the gym area but looked at it (including the indoor pool) and it was very nice - not like a lot of small gyms at many hotels. We ate dinner in the hotel one night and had drinks one night near the bar. The service in those areas was not so great, and the food was fine. The salad bar at dinner was excellent. I will definately stay at the Ramada the next time I am in Jerusalem.

Most of the hotel has recently been remodeled and updated. The rooms are clean, beds are comfortable but narrow (twin size!). Our room had a large walk-in shower, no tub. Refrigerator in room but no coffee maker or complimentary water (when traveling in Israel, it's a good idea to only use filtered bottled water - even for brushing your teeth, so that gets expensive). Heating system worked well, and we had a beautiful view of Jerusalem from our window.

The breakfasts were great! Choice of a dozen different salads, fresh fruit, fish, cheese, omelets, scrambled eggs, scalloped potatoes, pancakes, cheese borekas, yogurts, cereal, juices, coffee, and cocoa. The fresh rolls were delicious and plentiful - we made sandwiches for lunch and that took us through most of the day.

We found the Kosher food to be good and reasonably priced in the restaurant - huge grilled tuna sandwich on club with french fries and fresh salad was only around $13 (we split it - there was enough for two), and it only costs an additional 10 shekel (about $2.50, to have room service, with the food priced the same as in the restaurant) - so after a long day of touring, we opted to eat in our room instead.

They do charge for wifi access - expensive and unacceptable in this day and age. If enough people complain, they'll probably change that eventually.

We went by cab to the old city of Jerusalem - for 30 shekel (about $8.00).

We were on a business trip, and the conference rooms were set up nicely - several large rooms and enough meeting rooms.

The staff was professional and competent, not effusively friendly (but that's typical for that part of the world).

We enjoyed our stay.

Most aspects of this hotel are fine. The meals in their restaurants leave a lot to be desired.