Eilat is super hot in August so you want great air-conditioning...which we got, but that was about it. The rooms are very tired and outdated. There were so many carpet stains that we certainly didn't want to take off our shoes for a second. It looked like there was a dried vomit stain as we were walking down the hall. Then because it was so hot when we arrived, we all wanted to take a shower...at times during our three night stay the water would come out a shade of orange (rusty pipes ???). The breakfasts were mediocre and the one dinner we had there was worse. Every night that we were there, there was live, LOUD and often off-key entertainment in the lobby/bar. I'm surprised the front desk staff could even hear us when we had to call down for something. There was no hairdryer in the room so we had to ask for one. Even though parking was free, it was difficult to find and often a nightmare. And my recommendation for those who like to wash up with a face cloth is to bring your own as most hotels in Israel don't have them. We won't be back.

Nice hotel if you consider it is a 3 star which is really pushing the number. The music d-jay at the pool, was really over the top with a lot of LOUD and Over the top Sound bangs which can and did giove me a headache.. The staff in my case were polite, the tour operators were this Russian, Ukrainian couple who are just doing it for the money, and they tell you about the tours, take your money additionally tell you take a bus to most locations if you do not have a car. Better to get your discount at the books offered in the Hotel and even at the Harbour where the discounts are steeper. and more satisfying. The food is great and the beds are not bad, but Friday night to Saturday, they do not have coffee as most places have shut the machine down, So get your coffee before and watch out they have chicory, coffee which is awful.

Lastly, as they do not have Laundry, you better find some other place to do your clothes.

3 star and it is not so nice with no other entertainment.

The hotel is a 3 star, not too fancy but worth the amount of money. I paid 800 NIS for 2 nights, for two people at the beginning of the week (sunday-tuesday).
I booked the room Sunday morning, and got there that afternoon. Monday evening we received a note that there was a planned power outage the following day from 6:00-14:00.
I woke up at 7:00 am, drenched in sweat, because the A.C. was out. We couldn't shower since there was no light in the bathroom. We quickly checked out and went to the mall for the A.C. (it was 35 degrees that day), and waited there until the flight home, instead of having a relaxing last day. If you've ever been in Eilat, you know that air conditioning and electricity are necessities.
When I wrote the management about it, they said "they'd take it into consideration" (??) but weren't willing to reimburse us on the last day.
I'm not a picky tourist, but I'd definitely take a different hotel next time.

P.S. - the rest of the guests aren't very friendly. If you don't know the Israeli term "Arsim", you'll get to know it there.

Theft and the lies from the service. In short:

1. Unreliable and impolite hotel service
2. Very bad management
3. Lost items
4. Hotel's interiors are rather worn out
5. Cold nights (heating not working)

We knew something was wrong with the service quality in this hotel from the very beginning when the security guy started to give us lessons regarding our personal family life. No, it was not related to bad kids behaviour, it was related to the fact the we came back from the street and asked him very politely to open once again the luggage room as we wanted to change our clothes to something lighter.

The real problems started the next day when we came back to the hotel in the evening and found our sons' room wide open and completely wiped of every item that was left there in the morning. The cleaning service made a mistake, because our boy's room had only some unfinished food and a MP3 player in the drawer (we keep their clothes in our luggage). For them it looked like an abandoned room, so it was cleaned for new visitors. When I went down to the service desk hoping to solve that problem (items should be kept somewhere after the cleaning!) they told me that they cannot tell me anything, because managers are not at the work until 10 o'clock in the morning. As we had to leave in the 8:00 AM next day the service desk woman asked us to come down the next day in the morning and see if some of the managers come to work early. As expected, it was not the case, so she asked us to describe the situation on the paper and write down the phone number. We did that. Then while leaving in a hurry we left our cosmetics in the bathroom. Fortunately, we were going through Eilat the next morning on our way back home, so we could go back to the service desk and personally try to solve both problems at the same time.

After we spent a while at the service desk, the woman told us that none of our belonging were found during cleaning of our rooms. We gave up on the cosmetics (OK, our fault) and focused on the hotel management mistake with wiping the room DURING our stay. We heard a lot about "checking in the computers" and so on. They also pointed us to the policy for the items stolen from the rooms, so we argued over the highly unbelievable thieves stealing unfinished food in the hotel with prices around $100 for one night. Then our cosmetics were miraculously found! So if we left 15 minutes earlier we would not get it back! That seemed to be an ultimate argument for the staff that they could not take our MP3 player. The assistant to general manager (called himself Leon Busmath, but as the service does not use any form of badges he could use the name of Luke Skywalker as well) with a smile on his face told us that his camera system does not work, so he does not know who is walking in the passages and because the locks are mechanical there is no way to check who and when opens the rooms (so what did they mean when they were talking about "checking in the computer" in the beginning?). Then, still smiling, he told us that if we want we can go to the police and report it. I cannot say bad things about the girl at the service desk (Rina Divekar) as she was nice and helpful, but clearly she had followed the hotel policy of ZERO PERCENT responsibility, even when it was caused by bad cleaning service management. The hotel did not even try to take resposibility for their mistake, not to mention any form of financial compensation of the loses caused by our prematurely cleaned room (well, beside the new bottle of Pepsi for the "cleaned" one). They final position was "maid cleaned the room by mistake, but did not see the MP3 player, go to the police, good bye". No one was able to answer why the room was wide open.