I don't enjoy writing poor reviews of hotels, and take it seriously when I do. Unfortunately, the Artemis was very disappointing for us, especially given the many good reviews it has received.
Our room was very basic, which was to be expected given the price, but we found that the power in our room was very unreliable. When I mentioned this to staff, they indicated that we could go out into the corridor and switch on the circuit-breaker each time it went off. We did this for two days. Each morning we awoke to find the power off and the water cold. It wasn't until the third evening, when we found the power cutting off every few minutes that I had to request a room change or request that the hotel fix the problem. They said that the power failures were a constant problem with our room and that they would call an electrician and have it fixed! They eventually changed the room instead. I must say that I expect better from this place. Also, our room was not cleaned in three days which was not good, and in both rooms, the showers worked very poorly.
Given the problem we had with our room, I had expected the staff to be much more helpful than they were. Generally, they displayed an aloof and dismissive attitude, and I had the feeling that we (customers) were considered a necessary evil. Considering that I only complained when I felt I really had to, this attitude was perplexing. We were always polite and undemanding, and I believe that I had been very tolerant under the circumstances.
On the positive side, breakfast in the courtyard was pleasant and unhurried, and the hotel's location was central and easy to find.
Nevertheless, I believe the Hotel Artemis needs to improve considerably, both its basic maintenance and its customer service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC