I stayed here for 2 nights, booking 2 rooms for me and a friend. As a platinum guest, we were upgraded to two really large and nice rooms - 354 and 356. The hotel is in a nice, low-rise building and it is a less-than-10TL ride from Taksim Square if you take the Havatas there, and the taxi back to Ataturk airport cost 50TL on the meter.
The room was excellent - large, heavenly bed, a daybed against one of the large windows, a nice TV and a great bathroom area with two sinks, shower and the toilet. There was no bathtub which is fine with me, as I do not like wallowing in my own filth, to quote Kramer.
Service from the get go was excellent but it could have been exceptional if they had done one more thing - one of our taxi drivers was trying to gyp us for a ridiculous amount (TL35 from Sultanahmet) and we knew it could not be more than TL15. The hotel guy came, looked at us, looked at the driver and then left us to our own devices. Ideally, I would like them to treat us as one of their own and protect us from these a##hole taxi drivers.
The breakfast was very good - not cheap at TL60, but very good with interesting cheeses, spreads and what not. You even have a view of the Bosphorus from the breakfast lounge.
Positives: characterful hotel, well done decor-wise, classic W ambience, nice neighborhood with a few cafes and an older quarter with local eateries a bit further up the hill, great service, great breakfast
Negatives: Location: not close to Sultanahmet and other "typical tourist" places, but if you are a repeat visitor like me or a business visitor, this may suit you fine; likewise, there are limited dining options close to the hotel. Although I was far from the W's club/lounge, I could hear thumping music at night from I think a different club on the ground floor, next to the Cafe Nero.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 February 2012
Dear W Guest,
Thank you so much for choosing to stay at the W Istanbul and thank you even more for sharing your incredible review! Your beautiful room was one of our loft-style Fantastic Suites and all of them have the alcove daybeds. We are so glad that you received excellent service, and apologize that the local taxi driver charged a little extra. The local eateries you liked up the hill are in the beautiful, chic area of Nisantasi. It is only a 5 minute taxi ride from the W and is filled with boutiques and great cafes. We are about a 15 minute drive from Sultanahmet, but you can also take the tram there as well.
We look forward to welcoming you back very soon!
Tia
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