I made a reservation trough venere. com which so far for me has been a reliable site. not anymore. so: I stayed in this hotel 5 nights and experienced the strangest "hospitality" ever. and this was my 14th visit to istanbul. after I checked in (they asked me to pay at the moment of check in and money payed was non-refundable) I was given a room in the 4th floor next to the kitchen. after spending there 10 minutes I asked to change a room because I could hear every single movement of every dish. so I was moved to room nr. 202. room was pretty ok, spacious, with pretty big batroom. in their website this hotel promises view form the terrace. maybe in summer season. and even then I believe you can see promised blue mosque only sitting in one corner of the terrace as long as you are not owl. it was cold so - no terrace.
breakfast was ok. basic, but proper.
when I came back to the hotel in the second day I realised the room was not put in the order. the same was in the third day. I asked in the reception, they promised to clean it up. so - THE ROOM WAS NOT PUT IN ORDER DURING ALL 5 DAYS OF MY STAY - no clean towels, no cleaned up bathroom and room, no waste taken out.
and another one thing - nobody in the reception if you come to the hotel late at night. so basically I could choose to take any key.
the website says there are safety boxes in the rooms. maybe there are, but in mine wasnt. inet - both times I asked if there is a possibility to use computer I got answer it is broken.
regarding pictures on their website - there was a good photographer, reality is much more shabby. or those pictures were taken long time ago.
so overall - the most impersonal hotel I have seen in Istanbul.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC